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Evok Complaints & Reviews

www.evok.in
1.7
Updated: Dec 1, 2023
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Evok reviews & complaints(273)

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9
9506723247
Dec 1, 2023
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Regarding sagging sofa within year

Address: A-1 KAPISH VIHAR COLONY UTTARDHONA NEAR CMS GATE NO.4

I purchased Lativa sofa before 10month in lucknow gomtinagar showroom but sofa sagging within guaranty period but evok not replacing not maintaining..really my experience with evok very bad...
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Kartikeya Pachauri
Nov 27, 2023
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Complaint over the worst quality of Alexander King-Size-bed bought 5 months ago for Rs. 63,000/-

Address: Gurgaon

This is with reference to the Alexander King Size bed that I have purchased from Evok- Sohna Road, Gurugram (Gurgaon) Haryana in June-2023.

Today, I faced a highly painful experience of having multiple injuries in left foot and cracks in the right foot, due to the sudden breakdown of this undoubtedly poor quality 'king' bed which was sold to me for over ₹63, 000/- just five months ago.

Although I already had...
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V
[email protected]
Nov 7, 2023
Nov 23, 2023
This thread was updated on Nov 23, 2023
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Worst customer care I wants refund

Address: Lucknow

1-Mr. Bhupendra Singh
Area Sales Manager M/s EVOK Mega Home Store
Castle Furniture.IN
CP-4 Prithvi Ratan Hights
Vijyant Khnad, Gomtinagar
Lucknow PIN:226010
Mobile No. and Whatsupp No. [protected]
2-Mr. Anil Kumar Singh
Show Room Sales Staff M/s EVOK Mega Home Store
Castle Furniture.IN
CP-4 Prithvi Ratan Hights
Vijyant Khnad, Gomtinagar
Lucknow PIN:226010br...
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M
Manijha22
from Pune, Maharashtra
Aug 14, 2023
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Defective product received

Address: EVOK homes private limited [email protected] 2, red cross place, kolkata-700001 18001207577

I ordered two beds from EVOK furniture online where they delivered defective pieces.
On calling customer care, they are not able give solutions...
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K
karan saroha
Jun 10, 2023
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Product delivery

Address: Noida sec 10

I bought a recliner from EVOK Noida sec 10. It’s been 16 days now still it’s not delivered. Customer support is pathetic....
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Bittoo271076
from DELHI, Delhi
Apr 25, 2023
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Jason study table

Study table corner found broken, initially nobody came for assembly, now nobody is listening for repair...
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Bittoo271076
from DELHI, Delhi
Apr 25, 2023
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Study Table

Address: Aiims rishikesh

I bought study table from evok store kirti nagar, table was delivered to me by courier, but nobody came for unboxing or assembling, inspite of repeated requests bisht, Ajay, naresh all said it is single peace and does not require assembling, we still waited and nobody came, in the end we opened it and found the corner broken, not inspite of repeated requests nobody is coming for either repair or replacing the item, it gives bad name for Evok,...
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P
PAVNISH SHERAWAT
Apr 24, 2023
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Cancellation order sofa 3+2

Address: 681 SECOND FLOOR SECTOR 29 FARIDABAD

DEAR SIR / MAM

I am writing this letter to inform you that I am cancelling the order Sofa set 3+2 Scotland brand ON BOOKED[protected]. I request for a full refund for the mentioned order. Due to financial problem. I ALREADY COMPLAIN TO EVOK CUSTOMER CARE CENTRE AND CROWN INTEIOR EVOK STORE TO MRINAL- [protected] . BUT THEY DONT HELP ME . MY MOBILE NUMBER IS [protected] AND NAME PAVNISH SHERAWAT...
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T
TRathore
Feb 15, 2023
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Sofa Delivery issues

We have ordered a sofa on 29th Jan and it was committed to be delivered in 10 days. Today is 15th Feb and there is no information from Kirti nagar Store that when it will be delivered. Its so frustrating when you give 50K in flash of second to these retailers "so called brand" and they have no responsibility to feel commited of dates and delivery and now I feel do they really care about customer at all...

I would like to escalate...
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R
Rashmi Bhanu
Dec 16, 2022
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Evok is not returning the refund for the queen size bed. It's been 3 months

We purchased one queen size bed from EVOK online in August 2022. We paid 100% payment via internet banking. The delivery and assembly took a month of follow up. Finally, their delivery person said that the bed is defective and can't be assembled. After multiple follow ups finally they picked up the bed from my location in October 2022.
It's been 3 months since I am following up to get my money back. I have made lot of calls to their...
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N
neetachhabra
Dec 5, 2022
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Poor quality and used sofa delivered

Address: Noida Sec 10 Evok showroom

I had purchased 3+2 seater sofa from sec 10 Noida showroom of Evok. Inspite of repeated complaints including online complaints there has been no response from EVok. Dealer of Sec 10 is also not responding. I feel duped...
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A
[email protected]
Nov 12, 2022
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Not received delivery.

Address: 5,10b scheme ext triveni nagar

Hello
Ashok here from jaipur rajasthan, I ordered a 4 door wardrobe with code 69416D on 18 oct 2022 and so far not recieved delivery as the dealer told me it will b deliver by the end of october...
Now situation is that he is not attending my call and dont know when willl he deliver me wardrobe...
WORST EXPERIENCE AT EVOKE..
I will never suggest any one about EVOKE.
Ashok kumar
[protected]...
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A
Antu K D
from Thrissur, Kerala
Nov 8, 2022
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Purchased item damaged but Evok not attending or replacing

Address: Hindware Home Retail Pvt. Ltd. 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. 1800-1207-577 / 08069145666 (10.30 AM - 7.30 PM) e

I have placed an order for Tyler Leatherette Recliner for Rs. 23990 on 04/04/2022 as per Order ID no. 23200521 .

It was supplied to Kerala after many phone calls and now the item was damaged as its left hand side portion separated from body and cannot be used . I have requested for service many times from August 2022 onwards and sent a mail to them on 13/09/2022 and Service request number MJ 81230 was registered. But no response...
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V
Vijay CA
from Delhi, Delhi
Nov 1, 2022
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Dining table with 6 chairs

Address: IFH DECOR PVT LTD, GHITORNI, DELHI

Vijay Kumar Agarwal
1:58 PM (8 minutes ago)
to evok.[protected]@gmail.com

Sir
I've committed a mistake of buying a dining table from your store by making 100% payment on 16.10.2022 which was delivered at my address on 22.10.2022 and your carpenter visited on 28.10.2022 to install the same but could not be installed as the holes made on the table legs are out of range as well as the length of table legs are...
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N
Nitita Ratnam
from Bengaluru, Karnataka
Oct 2, 2022
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Service is really bad

Address: Delhi

I bought a sofa on 16/06/22. They sent the same after a month. The color was different than the one I ordered hence I asked for a refund. They took the sofa back after a month after calling N number of times and its been 4 months, I have still not got my money back. I dont get any updates from them. Each time I end up calling the helpline & they dont help either....
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K
Kanakamma
from Noida, Uttar Pradesh
Sep 14, 2022
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Leather sofa

I purchased one leather sofa in oct 2020, within one year the leather het started peeling. I informed them and the communication over Phone is going on. In the meantime expired the warranty period. Again I contacted they said it will cost rs
35000/- for repair
They used very good quality leather. Of they used good one how this happened within one year i contacted again and they informed me call back after discussion. Now 20...
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T
Tulsi ag
Sep 14, 2022
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Sofa bent on on side

Address: 226024

It's not been an year and my L shaped sofa is bent on 1 side and the legs of the sofa look to be tilted....
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B
Bobby Negi
Sep 11, 2022
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Recliner and Alexander side table

Address: Nirwana sec50

It's been 3 days since the above mentioned products were delivered but once installation team opened it recliners fabric was damaged

And color of side table was black.

Highly unacceptable from such a brand.

Request you to kindly take out the damaged peices (its an eyesore in a house) and replace it with as shown in website and undamaged.

Also deliver our pending item but duly checked...
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T
tiwaryritesh
Sep 7, 2022
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Damaged product Cheating

Website: www.evok.in

Issues with Evok furniture- Order#[protected]L-Shaped Sofa)

After month long delay, I received the product but it was a damaged one.
I reported it immediately, I was informed by the Evok team that, they are not in a position to replace the product due to stock unavailability.
They promised me the refund of INR 5K, against the repair cost. It has been over 3 weeks now and I'm still waiting to get the repair cost.br...
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B
Balamourougan
Aug 23, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
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Resolved

Tv stand unit

Order No : 04559
Order date : 08.08.22

i made calls to evok many times regarding product delivery. But no response from EVOK customer care .Every time they told that within 24 to 48 Hrs only we could come to know the status of delivery . This is continuing for last 15 days . but proper reply from evok.

Payment : full payment thro credit card

What should i do further...
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