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Faber Complaints & Reviews

www.faberspa.co.in

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Updated: Jun 26, 2024

Complaints 778

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So far, so good. Faber is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Faber will keep up the work and continue to help more customers with their concerns even better 🤝

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Worst Serviece from faber India-Replacing of BURNERS which are under warranty

Poor support from Faber under Warranty product

Faber 4 burner gas stove/ gas leakage issue after using few weeks only

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Escalation on After Sales Service

oil is not collecting in oil collecter of chimney. rather than oil is dripping.

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Faber Chimney Blast - A Dangerous Hazard with No Customer Support

Not servicing the product and resolving the issue

Chimney frequently Faulty in warranty period

Faber reviews & complaints page 17

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Address: Chennai

I purchased Faber cooktop 4 burner, on 26 Sept 2020. Within a month the backside nozzle broke, its been 7 days I have registered my compliant through phone and website but no follow up.Even the customer service Lady is pathetic very rude.worst experience and pathetic service highly disappointed....

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I had purchased faber jumbo 3bb glass cooktop. Within a year it had burner issues. The tech came once nd repaired it and now after a year has been completed there is again problem with burners. Thankfully since it is within warranty it will be replaced without cost but the service is so poor. I am waiting for the new burners since last 40 days and even today they say it will take another 15 days and that too they are not sure about the delivery.br...

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Purchased faber cook top installed on 30th september 2020 in the new flat. We Started cook top on 05th october 2020. But to quite surprised the toughened glass broke into pieces within 10 days. It seems the quality of glass is of bad quality...

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We had bought Faber cook top and in less than 1 year burners became non functional. The complaint was lodged on August 6th and one person called Shiv Kumar visited us and said that burners have to be replaced and that he will deliver the same in ten days. He also while fixing the rubber of the cook top, spoilt the top by giving visible scratches. Since then it has been a mental harassment where we have to keep following up with the person...

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Address: 2a/102 ng suncity phase 3 thakur village Kandivalieast, Kandivali east

I have purchased faber gas stove on 6 th model number steel 4bb ss jumbo it is the worst making noise in low flame and the burners sre not working...

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Address: Sarita vihar delhi

I have purchased a build in hob with much wait and when I received a defected burner
Complained thrice but everytime the service is been done from their end rather changing it
Please we hv purchased with hard earned money, I don’t want to feel cheated...

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For booking a service, the consumer has to call the service customer care number. The person answering the call is not familiar with Tamil and insisting on the use of hindi or English. Being a Tamilian I am thoroughly offended....

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Suddenly glass if my chimney blasted and broken into small pieces and luckily my mom has no wounds.

Is this the quality of your product??
We recomended your product to many of our relatives, but I now regret for doing that. Worst product!!...

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I have complained before 1 month still i can't get solution. there is so disguisting service of faber company. i can't understand what is happened. my registered mobile number is [protected]. pelase resolve my issue as soon as possible otherwise please give me the new item or refund please...Regards Hardik Patel...

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Since I have purchased this hob it is not working proper. The burners are working slow and the vessels are turning black. I hv given complaints many times to Faber but my issues are not solved even after 8 months of purchase. The mechanic came thrice but still I am facing the same issues. I sent a mail for replacement but have not received any response yet...

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I ordered fabre chimney from flipkart and it’s not working from the day it’s arrived. Initially followed up with flipkart and then refused to help and asked to reach out to fabre then also called so many people but didn’t send anyone to fix the chimney. It’s been more than 3 months i have received chimney but nobody care to come and fix it.

Order number: od[protected]
Email address using which order has...

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Address: 5f2, Noble shelters Dona Paula Goa 403004

Chimney is giving some trouble when it is operated during the past one month...

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Address: Faver

I bought a Faber hob 4 burner on September 10th. And from day 1 we tried contacting customer service for installation. But no one came for even 1 week. Then we only installed on our own. Now after installing it is getting very low flame and even it is not giving spark for burner. We tried contacting customer support many times but no response....

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What kind of installation have been done by the technician. My chimney is dismantled from the kitchen wall automatically. It's been 2 months from the date of installation....

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Address: Pune

Purchased anew 4 burner cook top from faber authorised dealer m/s. Vibrant homez, ambathur chennai on 10/09/2020 vide invoice dt. Vam059. Mysel wanted to purchase sureme plus 4bbai model, where as the offered blaze model stating similar, when the item received from their godown, chennai, it is observed that a glass plate pasted to cover up the previous hole area of 4 nobs which is relocated now was coming out due to heat. Faber is a multinational...

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Address: FLAT 905 SAI POORNA PREMIER, KUDLU VILLAGE, KUDLU AND HOSA MAIN ROAD, ANEKAL TALUK, MADIWALA, POST

I purchased faber water purifier in oct 2019. Attached invoice. After that in july 2020, i replaced new water purifier with service charge of rs.1560.
Kept on calling customer care with reply of no personnal available.
We were complete stunned by seeing cocroach in the enclosure of water container, which i believe is completely ridiculous.
I have attached image of same.

Really bad service and also its mainly...

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Address: Jogeshwari mumbai

Purchased products of Faber india from Vijay Sales goregoan
i purchased cooking hob but there was fault in that
after many complaints my problem is not resove...

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Address: Tirur, Malappuram ,kerala

Hello i have already registered a complaint on faber gas hob. My gas hobs black glass has been broken since 2 months but there is no response from your side yet. Please do some reply...

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Address: 218, south service road ,phase 1,sathuvachari, vellore ,tamil nadu 632009

1.faber gas stove GT GRAND 3BB BK Code[protected]
2.faber chimney primus energy TC HC BK 60, Code 73211110
both purchase date 27/10/2019.
1.gas stove L connector(metal), connecting stove and gas tube burst and got fire.how it could burst and got fire .stove was bought 9 months back only.what is the safety for us?.
2. faber chimney fitted on 2nd November 2019.once service was done.Till now it is not working properly.Asked...

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Address: H No 25/419-D-3A, Saleem Nagar, Nandyal.

Burnel has not provided the fire...

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