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Fashion And You Complaints & Reviews

www.fashionandyou.com
1.9
Updated: Mar 6, 2024
Complaints 582
Resolved
193
Unresolved
389
So far, so good. Fashion And You is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Fashion And You will keep up the work and continue to help more customers with their concerns even better 🤝
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Fashion And You reviews & complaints page 6

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A
Ambica Thakur
from Noida, Uttar Pradesh
Sep 1, 2017
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refund not released

Address: 110045

Hi

I am waiting since two month for my refund. Please check ASAP. The customer care gives the same reply all the time. Now they even stopped replying. Phobe is not working.

I wanted to shop more but because of this delay in refunds is stopping me. I am a very old and consistent shopper from your site so please resolve my problem asap for orders numbers given below:
[protected]
[protected].
br...
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C
Chitra Maanu
from Bengaluru, Karnataka
Sep 4, 2017
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no refund yet post 2 months of reverse pick up

The products were so bad. Had returned. Its been 2months no refund. Also no response to emaild. Incoming calls have been barred ob their customer care numbers. Its ridiculous. Order#[protected]. Everytime i mail, i get only automated response. No proper response .not able to call as there is no phone numbers listed anywhere which could be contacted. Products were picked up in jul and thats it. No response.they say technical difficulty. I wonder...
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M
mrkp
from Perambalur, Tamil Nadu
Aug 28, 2017
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refund not processed

Address: 600012
Website: Fashion and You

The order has been returned by july, but the refund has not been initiated so far. I already faced a similar issue regarding my refund. Why are you making complications with such simpler things? I didn't ever face such situation with other leading online stores. Since i had a very good shopping experiences earlier & i love the collections at fashion and you, i keep coming back here. But, if you people going to be in this same manner, i have...
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A
ajita rai
from Delhi, Delhi
Aug 23, 2017
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order is confirmed but not shipped yet 200153128

Address: New Delhi, Delhi, 110002
Website: Fashionandyou.com

I have ordered a brijraj saare which is confirmed by the vendor. Whenever i email them they sent a mail but there is no action. I am shopping from fny from last 6 years. I have never faced this type of behaviour. There phone no ia not working[protected]. We can only have communication by mail. So kindly tell me when i get my product? Please fny dont do this. Hope you will not dissappoint me....
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H
harshitakasat
from Delhi, Delhi
Aug 22, 2017
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order no: 200149672

Website: www.fashionandyou.com

I have returned partial orders due to size issue.
There has been more than 26-30 mails to them, still no refund of order.

I had returned items in july first week only.
Also, i am a very old customer with them. I had almost like shopped for 50-60 k previously.
But very bad experience this time. I wont recommend anyone. I urge them to send me the store credit of the same and more amount as we should br...
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K
kawankar
from Mumbai, Maharashtra
Mar 1, 2021
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Not refunding my money fnu order id- 200151110

I ordered 4 items from FnU Order ID[protected] they not refunding my money... I keep sending mail .. but still i am didn't get my money...

Worst experience for me.
and i will suggest other customer not to purchase from fashionandyou its totally fake....
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S
Shikhar Dua
from Mohali, Punjab
Aug 14, 2017
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not providing refund from last few months.

Address: Gurgaon, Haryana, 122016
Website: www.fashionandyou.com

Fashonandyou is not providing refund from last few months. i have followedup with them regularly, eveytime they say their refund system is not working, please give us some time. They said that they are not refunding monet for anyone from few months.
@Everyone, please dont buy anything from them. In case of return you may have to believe that your money is gone.

Order number is[protected], complaint is from April and now...
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N
Neetagoel
from Ludhiana, Punjab
Aug 8, 2017
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not refunding my money

My order number is[protected]... They gave wrong product... And promised to refund... But i haven't gotten my refund so far... It's amount of rs3027... It's been more than a month now... They have no telephone number... Only converse with emails... And they only give auto generated emails... Please give solution to this problem... Whenever i ask them about my refund i get auto generated mail from their system... That they are trying to resolve...
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J
jsjasrotia
Aug 3, 2017
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refund for order# 200148957

Hi,
No one listening at fashion and you. I had placed my order in the month of june and returned it early july but i am yet to get a refund in spite of multiple follow up. Can you pls help reaching out to them and getting my refund.

All customer care reply is since last 3+ weeks:
Dear jaswant,

Thank you for writing to us. We apologize for the inconvenience caused to you. As the returned product...
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S
Shelly1110
from Delhi, Delhi
Jul 31, 2017
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not received my refund yet

Address: Jaipur, Rajasthan, 302021

I haven't still got refund in my bank account
It's been over 9 weeks now
My order numbers are as follows
[protected]
[protected]
[protected]
I had returned the orders as there were size issue.
All their promises have failed
I want my money back asap
They just cite technical issue as a problem in returning my money
I have been writing them mails asking for my refund but...
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K
KratikaG
from Nagram, Uttar Pradesh
Jul 28, 2017
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not refunding my money after the return process

Address: Gurgaon, Haryana
Website: www.fashionandyou.com

I placed an order for a maroon palash saree and instead got red colour of it.
So i mailed them and they accepted my return request and got it picked up from the address. This whole thing happened on 25th may.
From then they have to refund me amount of 1650 or so and they are not refunding it.
Everytime i enquire about it they say that there is a technical problem give some more time n so..
Order number[protected]br...
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D
Devil Ji
from Chirala, Andhra Pradesh
Jul 17, 2017
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returning amount did not credited yet.

Address: Gurgaon, Haryana, 122016
Website: Fashion and You

Fashion and you is a 4th grade online shopping site ever i have seen. Their customer support doesn't pic up your call and didn't reply of your mail. It's about 20 days to return the product but they didn't make my payment yet. I am suggesting you all please do not shop from this site anyone. Fraud shopping website. Be aware. Experience tells everything and i have full of experience about this fraud website. If you want to return any product...
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A
akshatasn1
from Bengaluru, Karnataka
Jul 12, 2017
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Money not given

Address: 560076
Website: fashion

I had placed the order on 29/5/2017 from fashion and you for home decor item order no[protected] but i got wrong order delivered so i raised the return for the order which was picked up on 6 june its almost a month when my product was picked up where fashion and you customer support just gives fake assurances that there is some technical issues on there end so they cant process the refund at least i have written 20 plus mails to them they...
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A
Arjun926
from Hyderabad, Telangana
Jul 10, 2017
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Fashionandyou - fraud in ecommerce

Address: 500081
Website: www.fashionandyou.com

I've placed order[protected] on 19-may-17 for loafer shoes on www.fashionandyou.com website. The product was delivered on 29-may-17 with different color and the size of the shoe was not correct. I've raised return request and the return product was picked by one of the logistics. Its been more then, 40 days i've been chasing for them for refund or replacement of new product but every time i ask them i only get one standard reply from them:br...
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K
Kishori Sangale
from Mumbai, Maharashtra
Jul 1, 2017
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Refund against Order no. 200146611

Address: Mumbai City, Maharashtra, 400031

I had placed an order on 16th May, 2017 vide order no.[protected] which was delivered to me by your courier services.

The product ordered was of improper size to me and unfortunately I had to return the said product to your good selves. The product was returned on 26th May, 2017 and there have been several email exchange with your counterparts, wherein your counterpart have taken my bank info for initiating refund to my account...
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R
R swami
Jun 16, 2017
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Refund amount is not given back yet

Address: 560037
Website: www.fashionandyou.com

Got defective product (Sari) orderid :[protected] from fashion n you. Which was returned on same day 27may17.
I am doing a follow up with the team since last 20 days on the refund but they are saying we cant give you refund now as some technical issue is there.
But at the time of making the payment today everything is fine, then why cant they can process the refund.

They are repetitively saying give us 7-8 days...
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S
S Sanaaya
from Pune, Maharashtra
Jun 13, 2017
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Cheaters totally fraud website

Address: Pune, Maharashtra, 411001
Website: Fadhion and you

Totally fraud website. I have received damaged and lowest quality products from them which they charge me more. I have complaint them and returned. But they still not refunded my money. I have tired of sending them reminder. I just want to contact them but they have fake numbers on all website. Someone please help me to get there ceo email address so i can complaint him about such a fraud team and services his /her company is providing. br...
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V
Vihaans
from Bengaluru, Karnataka
Jun 8, 2017
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Despite repeated contact i have not yet received my refund. Please help!

Address: Gurgaon, Haryana, 570017
Website: Fashionandyou.com

I ordered a saree and received a defective product and returned as it was a defected item. I initiated a procedure to return it on the same day and handed over the defected item to the courier boy on may 2017 but still i have not received my fund. I have mailed them but didn't get any significant revert from their end despite an automated generated response. Kindly help me in this regard as neither they respond to my mails nor do they respond...
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J
Januanant
from Kanpur, Uttar Pradesh
Jun 6, 2017
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Reebok shoes

Address: Kanpur, Uttar Pradesh, 208005
Website: www.fashionandyou.com

My name is anant singh, i ordered a pair of reebok sport shoes in beginning of may 2017, i unfortunately received a damaged product and placed a return/refund request the next day and it was picked up by the courier person, till this phase it was all smooth and hasslefree process. Now it has been almost a month since i returned it and have not receive the refund yet, tried calling fashion and you customer care but no one ever answered a single...
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Y
yogeshsendre
from Delhi, Delhi
May 13, 2017
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Fund not received

Address: Gurgaon, Haryana, 122016
Website: www.fashionandyou.com

I ordered few items on 1st may and received them on 3rd may 2017. I took 3 of them and returned 1 as it was a defected item. I initiated a procedure to return it on the same day and handed over the defected item to the courier boy on 4th may but still i have not received my fund. I have mailed them but didn't get any significant revert from their end despite an automated generated response. Kindly help me in this regard as neither they respond...
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