Fastag — toll collection at paranur toll gate, tamil nadu.

Fastag — toll collection at paranur toll gate, tamil nadu.

S Simmam Jan 19, 2020

I crossed the paranur toll gate, heading to vedanthangal, today noon by 11.46 hrs., and returned today evening itself at 18.39 hrs. To my shock i found that single trip toll was deducted in both trips and the return trip was not accounted. Toll collected was ₹60+60. Iam holding hdfc fastag. My car no. Tn07bv3569. Kindly do the needful for refund of excess toll collected to the valley please. Was this information helpful? No (0) Yes (0)
Jan 20, 2020 Updated by Simmam In the comment to my fastag complaint, the email noted for writing the concerns is found not to be correct as it says. Jan 22, 2020 Updated by Simmam Is there any time frame to wait for resolving my complaint above?
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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jan 19, 2020

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jan 20, 2020

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Simmam's [Complaint's author] reply, Jan 21, 2020

The above e-mail I'd seems to be not correct and the concerns could not be posted.