[Resolved]  Fedex — delivery delayed by fedex

Shipped this shipment through fedex international priority to goa, india on june 20th 2020
The content is a led light.

The shipment has been stuck in delhi for more than 8 days now.

The recipient has already contacted fedex and submitted required documents (Kyc form) and also got a confirmation email of the documents received by fedex on june 26th 2020, but the package hasn't still cleared.
I have tried calling the fedex customer care at least a 126 times but every time i found the line busy.
I have written to them by email but no reply till date.

This is the message that is displayed in the tracking forum:
Goods are subject to regulatory review.
Recommended action: no action required at this time.
Reason for delay:a specialized form/statement is required for clearance from recipient.
Recommended action:please call fedex customer service.
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Aug 9, 2021
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2020
FedEx Customer Care's response
Dear Customer,

We have forwarded your concern to our team and we will get back to you with an update.

Regards,
FedEx Express
 
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