Shipped this shipment through fedex international priority to goa, india on june 20th 2020
The content is a led light.
The shipment has been stuck in delhi for more than 8 days now.
The recipient has already contacted fedex and submitted required documents (Kyc form) and also got a confirmation email of the documents received by fedex on june 26th 2020, but the package hasn't still cleared.
I have tried calling the fedex customer care at least a 126 times but every time i found the line busy.
I have written to them by email but no reply till date.
This is the message that is displayed in the tracking forum:
Goods are subject to regulatory review.
Recommended action: no action required at this time.
Reason for delay:a specialized form/statement is required for clearance from recipient.
Recommended action:please call fedex customer service.
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