[Resolved]  Fedex — extreme delay in delivery of international parcel

Website: www.fedex.com

Dear sirs,

I am writing to you with great regret and frustrating experience that i am facing with fedex delivery service. My package with consignment no.[protected] that was sent by my vendor from china reached india-delhi airport on 10th of december and has been stuck there since then. I had contacted the customer care-and every-time they have stated that there is a huge backlog-hence it is not getting cleared.
This is the second time i am facing such an issue with fedex. It was better for my vendor to send goods via sea than fedex.
Can you please help in sorting thsi out?
This is a really bad experience here!

Regards,
Shreoshi
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Jan 28, 2018
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
FedEx Customer Care's response
Dear Customer,

We regret the inconvenience caused. Allow us to check the status at our end and get back to you with an update.

Regards,
FedEx Express
 
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