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[Resolved]  Fedex — fedex not delivered[protected]

Address: Bangalore, Karnataka, 560078

I'm writing here to get my item which is shipped by fedex with tracking number[protected]. Now it is in delhi. My item not delivered even after one month. I also submitted kyc documents. This is very unprofessional. Customer care is truly waste, every time i call even after waiting for 30 minutes call cannot be connected to a representative. So finally here to get my item. I will wait for one week, if my item not delivered i will spread this to my family, friends, and colleagues.
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Oct 1, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2017
FedEx Customer Care's response Hi Ravi,

We are unable to track your shipment through the tracking number provided. Please share a valid tracking number for us to assist you better.

Regards,
FedEx Express
Aug 31, 2017
Updated by ravikiran4 [protected]
Sep 05, 2017
Updated by ravikiran4 Hello .. Anyone working on this?
Oct 02, 2017
Updated by ravikiran4 I am not here for any time pass. Everyone who visits FedEx complaints will come to know how the support team is working. I posted the complaint one month before, now I see how FedEx is working. Now onwards I will not prefer FedEx from my side, and I will tell everyone about this incident. I will start posting the same screenshot in social media if my item is not delivered immediately.
 
3 Comments

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Comments

Tracking number:[protected]
Fedex team is saying repeatedly same thing, "Shipment is cleared and pending to be retrieved at custodian location."

They are not providing confirmation on schedule of delivery.

kind regards
Sravan
Mob:+91 [protected]

Reply
FedEx Customer Care's response, Sep 7, 2017
Verified Support
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
My tracking number is[protected], not[protected]. Someone is sending the updates of incorrect tracking number.
Reply
FedEx Customer Care's response, Sep 14, 2017
Verified Support
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
I am not here for any time pass. Everyone who visits FedEx complaints will come to know how the support team is working. I posted the complaint one month before, now I see how FedEx is working. Now onwards I will not prefer FedEx from my side, and I will tell everyone about this incident. I will start posting the same screenshot in social media if my item is not delivered immediately
Reply
FedEx Customer Care's response, Oct 4, 2017
Verified Support
Dear Customer,

Your shipment has been abandoned. Request you to contact customs for further update.

Regards,
FedEx Express
ravikiran4's [Complaint's author] reply, Dec 14, 2017
Where I need to contact, atleast give those details.

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