[Resolved] Fedex — fedex shipment to india

[Resolved] Fedex — fedex shipment to india

S sai_76 Aug 23, 2018

Shipped this shipment through fedex international priority to hyderabad, ts, india on aug 20th 2018 (Pst) The content is a laptop bag and a hand bag with 2 small chocolate powder bottle. The shipment has been stuck in bangalore for more than 2 days now. The recipient has already contacted fedex and submitted required documents (Kyc form) and also got a confirmation email of the documents received by fedex on aug 23rd 2018 (Ist), but the package hasn't still cleared. I spent close to $450 to ship this as an international priority to india only to find it is stuck in clearance for 2 days (With all docs submitted from recipient side). +1 photos Was this information helpful? No (0) Yes (0)
Aug 28, 2018 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Aug 23, 2018 Updated by sai_76 Tracing Number[protected] Verified Support Aug 24, 2018 FedEx Customer Care's response Dear Valued Customer, We regret for the inconvenience. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express Aug 25, 2018 Updated by sai_76 Is there any update on this. Please this is a very important. There is a hand bag that i brought as a gift for my mother. Verified Support Aug 28, 2018 FedEx Customer Care's response Hi Sir, Sincerely regret the inconvenience caused. Please share your contact number and AWB number for us to assist you. Regards, FedEx Express
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sai_76

Aug 25, 2018

Is there any update on this. Please this is a very important.
There is a hand bag that i brought as a gift for my mother.

John247

Aug 28, 2018

Hi,
Fedex Bangalore team always doing like this. I[censored] contact customer care they wil tell the same replies every time.mostly they say customs officer busy/officer inspecting ur parcel/they need clarification ...etc.

You know all are lies.The Bangalore fedex people are the worst team.mostly they try steal goods in the parcels.i am waiting for some details to file a case in consumer court. They put all balmes on customs officials bcos we wont fight with officials know. My parcel still in customs from the last 23 days. Everyday they saying same replies.

FedEx Customer Care's response, Aug 30, 2018

Verified Support

Dear John,

We regret the inconvenience. Please share the FedEx AWB number and contact number in order for us to investigate this case.

Regards,
FedEx Express

John247

Aug 28, 2018

Dont expect honest reply from this people