Comments
I am in the same situation where as now its been more than 30 days still it is with customs if this issue was resolved please let me know how did you get this resolved . This customer care reps are useless daily they are simply telling reasons to escape i am no where now no one is even taking the responsibility of this and no one is even cared about my package
Reply
Ramkrish123's reply, Feb 8, 2022
I am facing same situation. please tell what worked for you
I am also facing the same situation
Please tell me what worked for you.
Please tell me what worked for you.
Shashi Ramarao's reply, Feb 15, 2022
how much ever we try to all them or how much ever we mail CUSTOMER care no one will even respond . unless it reaches the fedEx Team Leader .. so if your package is in bangalore below are the mail id's to which you can reach out to so that atleast they will move your package soon ..
Mail Id's
Team Leader :- Lathika Krishnan
and All Other ### below but need to include them as well
Mrugesh Nadkarni ,
BLRLVTRACE ,
Melwin B
But be ready to pay a huge amount of customs and mine they said me to pay 36000 :(
Mail Id's
Team Leader :- Lathika Krishnan
and All Other ### below but need to include them as well
Mrugesh Nadkarni ,
BLRLVTRACE ,
Melwin B
But be ready to pay a huge amount of customs and mine they said me to pay 36000 :(
Thanks a lot for your reply. But I could see the email IDs.
Shashi Ramarao's reply, Mar 6, 2022
Lathika Krishnan <lkrishnan@fedex.com>
Mrugesh Nadkarni <mrugesh.nadkarni@fedex.com>,
BLRLVTRACE <blrlvtrace@fedex.com>,
Melwin B <melwin.b@fedex.com>
Mrugesh Nadkarni <mrugesh.nadkarni@fedex.com>,
BLRLVTRACE <blrlvtrace@fedex.com>,
Melwin B <melwin.b@fedex.com>
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
44%
Complaints
1462
Pending
0
Resolved
631
+91 22 2571 4444 [Customer Care]
2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009