[Resolved] Fedex — my package stuck in customs no updates

bhpshrao

from Chandigarh, Chandigarh

Nov 11, 2017

Address: 122015

Hello,

My friend recently sent me a lg phone from usa. Its stucked in customs saying value discrepancy its been 1 month. I have already completed kyc. They asked me for phone price i asked my friend he sent me his phone order email i forwarded it to fedex but they did not accepted it. I do not have any other invoice its just a phone my friend sent to me as a gift.

Please help been 1 month

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Dec 14, 2017

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

FedEx Customer Care's response Dear Customer,

We have forwarded your concern to the team and will get back to you with an update.

Regards,
FedEx Express

Nov 14, 2017

Updated by bhpshrao no update yet

Nov 16, 2017

Updated by bhpshrao any update man?