[Resolved]  Fedex — No one can tell me where my shipment is and what is the delay

Address:Jaipur, Rajasthan
Website:FedEx.com

I am from South Africa and have ordered some goods from Jaipur in India. I have the tracking number and a copy of the waybill. The waybill is dated 27.03.2017. Up to now I cannot track it on the website and nobody can tell me where is the package and if it is delayed. I have paid for express air freight which takes 3 to 4 days for delivery.I am not getting what I paid for and I don't know if I'm ever going to receive my shipment
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May 14, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
FedEx Customer Care's response
Hi Faheem,
We understand your concern. We Request you to share your AWB number and contact details for us to be able to assist you.
Regards,
FedEx Express.
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