Fedex — Package Stuck in Bangalore Customs

I Shipped a laptop from Orlando Florida to Bangalore on December 19th 2021 and the tracking number is[protected] and the package had reached bangalore india on DEC 24 th 2021 and there were some issue with consinee 's name and for which we have provided all the documents that was requested and consignee has also submitted KYC form to fedex but still the package is not delivered . calling fedex everyday and talking to N number of customer reps but every day i am getting the same answer like its still with customs and FEDEX US team had not received any updates about my package and no one is taking any responsibility about this .. it was very important for the package to get it delivered to consignee and they are waiting for it from a long time and i am incuring a huge loss because of this delay