[Resolved]  Fedex — product is in customs clearance

Address: 602105

Website: www.fedex.com

We have notified by fedex as we have one consignment from the china arrived at bangalore vide fedex under airwaybill no:[protected] and received at bangalore on 02-10-17. Later we have submitted kyc and all documents as asked by fedex. After a prolong conversation by mail and through toll free none of them clarified the shipment status still now. From the booking date almost more than a month has been passed but no single improvement in clearance. The worst customer service in the world. They always repeat the word "it is under examination" for the past one month. When we ask with toll free they also using the same word. We never see such like poor services over with our experience in courier dealings.