[Resolved]  Fedex — regarding awb:[protected]

Address: 560048
Website: www.fedex.com

Almost 2 years back, one of my shipment thru FedEx (AWB:[protected] was held in customs. I couldn't able to get clearance from customs hence decided to send the shipment back. FedEx asked me to Pay Rs. 10000 fee to customs as fine for the reverse shipment. FedEx received my DD of 10K on 19-Jun-2017. But till now the reverse shipment is not done
.
FedEx is not responding to my email or call.

With regards,
Dinesh
Was this information helpful?
No (0)
Yes (0)
Sep 16, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
FedEx Customer Care's response
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
 
1 Comment

Comments

Hi,

Please update us the status of the reverse shipment.

With regards,
Dinesh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1462
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information