Fedex — shipment is kept in "clearance in progress" status for long time

Address: Hyderabad, Andhra Pradesh, 500084
Website: www.fedex.com/in

Fedex totally disappointed.

Shipment[protected] shipped on 27th dec from hong-kong to hyderabad
Arrived bangalore and its status being shown as "clearance in progress" form 29th dec till date.
Even today same status.
Customer care is helpless.
Emails - no response for long time, and every reply is just a template pasted like "we will look into it on priority" thats it.
Calls - they doesn't seem to have sufficient knowledge.

If fedex has backlogs to clear, why should customer waste his time.

It is an international priority also, which fedex claims to deliver in 2 days.
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FedEx customer support has been notified about the posted complaint.
Jan 31, 2018
Updated by Balasubrahmanya Varma Dandu
Its been more than a month now, and still FedEx hasn't delivered my international priority shipment !!
 
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