[Resolved] Fedex — shipment not delivered against hawb[protected] from last 1 month

sagar_b

from Pune, Maharashtra

Aug 18, 2017

Address: 411041

We have imported the material from italy against awb no.[protected] but shipment is pending due to kyc not updated, we have submitted the kyc documents for 3-4 times, also we have received shipment against awb no.[protected] which is imported after a week than 1st consignment.
As per the tele communication with customer care team & kyc team the kyc is updated but the shipment is not showing any process from last 1 month.

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Sep 18, 2017

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

FedEx Customer Care's response Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express