[Resolved]  Fedex — theft of spectacle frames and sunglasses

Address: Howrah, West Bengal, 711102

From starting we have faced tremendous problem during clearing of our consignment awb[protected]. First the behaviour of mrsantanu is horrible, he always gave half hearted information and also misguided us. Mr. Kanhaiya from jeena and co. Asked for waybill from us on dated[protected] and asked for waybill dated[protected]. After asking for waybill we submitted it within 10 min but they did not submitted it on time and harassed us with lack of information.
On 15th oct we went to clear our goods after their failure and we saw that the cartoons were tempted and we find 19 pcs short on counting. These pcs were stolen from your centre and also for your delay we had to pay warehouse charges.
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Dec 7, 2018
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2018
FedEx Customer Care's response
Dear Customer,

we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
 
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