[Resolved] Fedex — track no[protected]

ranjiththomas84

Jan 13, 2018

Address: Thrissur, Kerala, 680308

Hello my name ranjith thomas
I ordered a product from china, coconut scraping machine (Kdrive)
Track no:[protected]
Reference in_wd_[protected]_002
Now one week is showing it is in banglore clearance in progress, and it is in transit
When i contact with fed ex office in banglore they saying
They dont know whats going on there,
So will u please help me to get my order soon...
I beg u...

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Jan 13, 2018

Complaint marked as Resolved

I called to fedex office but everyday they saying they dont know why its pending

FedEx customer support has been notified about the posted complaint.

Jan 13, 2018

Updated by ranjiththomas84 What i have to do for getting my parsel
I contact with e mail [protected]@fedex.com, every time saying clearance in progress
What i have to do

Verified Support

Jan 15, 2018

FedEx Customer Care's response Dear Customer,

We regret the inconvenience caused. We have forwarded your details to the team and will get back to you with an update.

Regards,
FedEx Express

Jan 17, 2018

Updated by ranjiththomas84 15/01/18 i called custmer care of fedex for know again about my delivery one girl attend my call she said within 24 hours fedex send the exact details and delivery date to my email address

But nothing response
So iam going to move legaly for a claim of 5 lack for my parcel in highcort directly
Is better way to get my money back or my parcel. Otherwise fedex fool all people i alredy forward this to an advocate he said we claim5 lac indian money for the lost value from fedex and i have alredy recorded voice of costemer care fedex call also. I

Jan 17, 2018

Updated by ranjiththomas84 After deliverydate now 14 days passed
My parcel is holding fedex without any original reason
So is better to move legaly

Jan 17, 2018

Updated by ranjiththomas84 I dont need the updates
I need my product in this week

Jan 17, 2018

Updated by ranjiththomas84 Fedex please understand 1thing
track no[protected] is my product i alredy payied for that and u r the responsable to give my product to my home

Fedex this is realy shame, evry day i callling to fedex and i loosing calling cost also, remeber i have all evidence to move legaly for get my all lost
U r the responsable for this fedex
I need the exact delivery date withinn 24hours remeber within 24hours i give police complaint cybercell and banglore commishner also because of my lost and ur robery of my product just rememberthat