[Resolved]  Fedex — Worst service provider

Address: New Delhi, Delhi, 110025

My tracking number is[protected]. I had odered a package from US. But since the day package arrived in India i am facing issues that i have never faced with any courier company in past.

I am calling daily to your customer support so that the delivery could be made on time, since my effort got wated because of carelessness from fedex side. First it got delayed die to kyc formality then form 39 and now The package was to be delivered to my okhla office by today, but now that i got to know that because of some confusion the package has been resend back to mayapuri hub. Inspite of the fact that i called up today morning to your customer support and told them its very important for me to get this package today and also told her to get me a revert call from sant nagar hub, but as usual i never recieved any intimation call or any infor. It is me again who called back your customer support around 1:30PM and he told me that nothing can be done because the package is now sent back to mayapuri hub.

Seriously, this is why do you have customer support???
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May 11, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
FedEx Customer Care's response
Dear Abhinav,
Sorry to hear about your unpleasant experience with us. We have forwarded your concern to our team and will get in touch with you as soon as possible.
Regards,
FedEx Express.
Verified Support
Apr 10, 2017
FedEx Customer Care's response
Dear Abhinav,
The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.
Regards,
FedEx Express.
 
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