On 20th August 21 I order a Cake of sum total Rs.1500 from Fern and Petals. The deliver time was on 21 August 21. between 06:00-21:00Hr. when i tried to contact them that delivery is not done on 21st. and cancel my order. then they send me a mail for this saying the are in Follow-up with there local partner for current status.
On next Day 22nd August 21 around 18:00hr we got a notification that the item is delivered to given address. as nobody came to give the item to my house. again i contact to Fern and Petals that item is not delivered but status is showing delivered. Again they send me a mail that item is delivered and we closing your ticket. i tried to contact them by raising complain ticket but there team is working on it. till now i did not get any specification from there side.
i did not received any delivery nor any refund
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