Ferns N Petals — Not yet delivered

Rakhi was sent to Brisbane on 12 Aug, and while booking only date mentioned for delivery was 31 Aug... Though this date was after rakhi which was on 22 Aug still I booked, hoping that since I am booking on 12 th it shall reach in 10 days..Hut today it is 1 se and rakhi has still not it's destination...I am highly disappointed and now would like to cancel my order and want refund...As the main purpose and date is gone, hence would like to cancel this order...