Ferns N Petals — Unprofessional service by FNP-Mess with corporate gifting order

Hi

This is regarding corporate gift order number ngt81437342 which is placed on 23rd July, I have not received the order till now.

I have written multiple emails to Kapil Dhal ; Geetika Banga ; neha.b ; kapil.dhal who are our account managers, every I got date of dispatch in reply, which is not met again and again.

I have never seen a unprofessional service like FNP till now in any of the online portals, they mess with your corporate orders, don't even have the track of your order.

I don't know whom to escalate this to higher authority in fnp so i am writing it here

Please someone look into this ASAP