| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: www.fiat-india.com |
As i intimated with customer support team, i am amar verma user of my car ‘fiat punto evo’ owned by my organization named berger paints india limited, new delhi, which has been purchased on 10th january, 2015 has often some trouble. This time my car’s ignition got off in speed while returning back from office on 9th june, 2017 evening. I tried my level best failed and car couldn’t started. I contacted your toll free number for road side assistance no response, whole night elapsed trying and trying. On 10th morning i contacted the kashyap fiat, noida as per suggestion the car was brought to service center.
We are in touch with service center for past 5 days whereas we have one answers
A. The problem is not been detected by kashyap service team and lodge complaint with fiat team on 12th june, 2017
B. Today fiat engineers have inspected the car but their report is awaited on 13th june, 2017
C. The inspection report is still awaited from fiat engineers, once received then only next course of action will be decided
D. Service center is mentioning they have one brand new car with same trouble for past 16-17 day and fiat hasn’t yet suggested any solution how to start the car
I am clueless what to do in this situation, since service center kashyap fiat doesn’t have to do anything and fiat local team is so casual to understand the seriousness.
The car is being sent bearing registration number – dl 1cs 8320 to their respective service center at c-18, phase – ii, noida-201305 (Up), phone no.[protected]/2462605 to concern person mr jeevan.
Further, it’s requested to take up with your local team and esteemed dealer to provide us the vehicle without trouble as soon as possible, if a new car has so much hassle who else will dare to own it. My daily travel is approx. 100 km and i have suffered heart attack in recent past and find mysel[censored]nable to have a trip of respected service center on daily basis. Even not able to catch public transport to commute to my work place.
Kindly consider my situation and alien your team and associates as one shouldn’t have painful experiences while owing fiat.
Regards,
Amar
[protected]
Was this information helpful?
Post your Comment