Fiat India — Fiat dealer not honoring extended warranty

Address: Kolkata, West Bengal, 700156

I have a fiat punto sports model (Regd # wb-26s 4055, bought in 2013). The odometer stopped working and we took it to garodia and austin (Authorized fiat service centers in kolkata). Both denied the extended warranty even though its valid citing the reason that the 3rd party insurance claim is a hassle. They are ok to change the part if i pay upfront.

Then i contacted fiat on 26-mar via twitter, facebook and website complaints section. I got a call on 27-mar but they are unable to resolve till date.

While i paid for the extended warranty, it is not being honored.

Contact details:
Sohini mehta
M: [protected]
E: sohini. [protected]@gmail.com