Fiat India — regarding availability of parts needed for fiat punto

Address: Indore, Madhya Pradesh, 452013

I met accident on 2nd aug-17. I have given my punto car to fiat service centre (Sanghi brothers indore pvt. Ltd.) in indore. My car met accident on 2nd august-2017. I have given car the same day to the service center indore. They have told me that right side rear door will be changed along with many items. I have contacted on (19/08/017) to fiat service center to know the status of my car. They told me that rear door is not available at pune center. I have also registered complaint on fiat complaint service department regarding availability of parts. Constantly, i have contacted through customer care service but no body is able to provide the required answer. I am fed up with these kind of attitude during service period.