[Resolved]  Fiat India — SOLD A DEFECTIVE CAR (FIAT PUNTO ) BY HYSON AUTOS ,KOCHI

Address: Ernakulam, Kerala

I've bought a FIAT Punto Dynamic (MCA11845E07046528CKZ) & having reg no. KL 07 BY 1072 on 17/8/2013 FROM HYSON AUTO SALES, Palarivattom, Cochin, After buying the car, I have noticed the following problems. 1.Driver side door not closing fully and there is a gap on top 2.Driver side power window stuck up 3. A scratch in the driver side door (In order to hide the scratch the dealer has purposefully covered it with a inaugural ribbon) 4. Right back & rear glasses are of 2012 make where as all others are of 2013 make (This can diminish the resale value of the vehicle) 5. The front doors are not closing fully & there is a tightness while closing the doors (i went to the service center 4 times, still they cannot rectify the problem) 6.There is a sound when water pouring in dicky glass (glass seating was not proper) 7.Front glass right side wiper beading was not seating fully All these things show that they sold me a defective vehicle .when i contacted the fiat service people, they could not rectify the problem .so kindly take my complaint as serious one.please take necessary action to replace my car or at least compensated suitably for the mental harassment i am facing after buying a brand new car from FIAT.
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Aug 13, 2020
Complaint marked as Resolved 
Oct 25, 2013
Updated by albinpolackal
My name is albin thomas & i am working as manager in apollotyres ltd, kalamassery, kerala
My address is

ALBIN THOMAS
POLACKAL, X/707, D-15,
APPLE TOWN VILLAS,
KAKKANAD,
ERNAKULAM-682030

MY MOBILE NO: IS [protected]
 
2 Comments

Comments

Dear Sir,
Please share details at service.[protected]@fiat.com

Regards,
Fiat India
I don't think Fiat will produce a defective car in the world market. As Fiat is the only car company to have over 25 check points before it is rolled out of the factory. Even though Fiat Group is one among the top ten car companies in the world, the cars call back due to manufacturing complaints are the least with this Europian giant. As many of my friends who has taken lot of Puntos and Lineas from Hyson Fiat are having very good opinion about Hyson Fiat.

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