| Address: Pune, Maharashtra, 411021 |
The Service center is awful. I will not recommend to go and service your vehicle. There are many incident which i came across.
1 These guys do not understand the customer value.
2They never follow-up with customers. We have to keep on chasing them for status. What is this? Are they doing any obligations? No transparency, always delay in service.
3I don't understand why they commit when they never fulfill it?
4Poor management and lack of skilled and intelligent technicians.
My Punto EVO 1.3 MJD Emotion, i went to this service to fix the dent but they fixed it even worse. The front grill was changed and is mismatching with original. And when I asked, why they have used other grill than Original, Advisor said it's not available with us. It will be available by next week. I can't tell you, they didn't ask my choice. Also the minimal grey colour is sprayed on the rear suspension and the black becomes silver. Funny is it? They are not the serious with customer value.
The minus starts to this. Hope they understand the frustration.
I was proud that I own an Italian Machine, but these guys have ruined everything.
Dear Concern Officer,
Please do something, else people will stop using such a great cars. Was this information helpful? | 
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