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Fitness First Gym Complaints & Reviews

3.3
Updated: Sep 2, 2023
Complaints 51
Resolved
33
Unresolved
18
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Fitness First Gym reviews & complaints(51)

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S
Sajna saju
from Kannur, Kerala
Sep 2, 2023
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I need advance payment of Emi refund .

Address: Zeenath manzile pamburthi, Kannur, Kerala

I thought advance EMI payment we usually do monthly EMI amount.that will be but but from my account 2 months payment gone. I have that advance account need to go back. I need refund.please help me .I need that money refund.very urgent for me...
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kvtm
from hyderabad, Andhra Pradesh
May 5, 2023
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2 ton ac

Address: vathvik fit ness gym allapur, gayatrinagar,boraband

Water draping in to inside plse send techical person...
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M
mb1511
Sep 28, 2022
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Refund of money and cancellation of membership

Address: Fitness first , dlf mall of India, noida

I purchased a gym membership at fitness first, mall of India, noida for 15000. But I had to relocate to Pune due to urgency at home. Hence i could not attend the gym services at noida.

I tried calling[protected]and mailing(mallofindia.[protected]@cultfit.in) their desk to discuss my concern and cancel my membership and get the refund back, as i do not have any source of income also. but the team denies to refund the amount. br...
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Aditya anand 427
Oct 11, 2021
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Gym closed and staff absconded

Address: No 1155, 3rd Floor, 12th Main Road, 4th Cross Rd, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008

The gym opened again in january and many people like me took full year membership for 13000 and they closed in March again.

Now no one is responding from their side, The phone numbers are not working and the gym is abandoned, it is a clear case of fraud that they have done and should be brought to justice

The owner of the gym MR. vikram is also missing and not reachable...
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S
Sheetal V
Aug 10, 2021
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Refund of The amount

Address: Gold's Gym, new bel, 560094

I had opted for the PT session at Gold's Gym new bel which remained unavailed.

I would like to have the amount refunded as the PT session was not fact facilitated to me.

I have opted for PT thrice here and none of my experience counted worthy as no diet plan was ever provided to me or BMI or weight management checks were facilated.

And I am pretty sure I do not even have a PT session card maintained.br...
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S
Sudhirtuli
from Delhi, Delhi
May 8, 2020
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annual membership refund on account of covid-19

Address: c-6, minto road, government quarters, new delhi - 110002

I am a member of fitness first cp since last year. I was constantly pursued by its team to pay my 2020 annual fees well in advance and i paid as well. Now that starting feb, 2020 we had covid issue worldwide and i already wrote to them of not keeping fine and seizing my membership and refunding the same. They are reluctant even to reply reminder mails.
Further would also like to mention that since last year i paid 6payments of approx....
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Address: Village gudha po.indri distt.karnal state haryana, Karnal, Haryana, 132041

Iam a citizen of india. I lives in indri town 132041 distt. Karnal haryana.in a village of indri name gudha an illigal gym (The power gym) is established without ligal certification. One trainer name pankag saini smugals drugs, steroids and fake supplyments to customers on the name of suppliments. I also targated by him once when i talk to him about this he threatened me and said i will kill you if you told this to someone. Owner name of...
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Jain Priyanka JP
from Delhi, Delhi
Oct 19, 2018
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regarding the worst quality maintenance in south ex branch delhi

I have previously also mentioned about the pathetic services of fitness first south ex for which me and my friend surely gonna cancel our membership and would give no right to debit any amount from our credit card.
This branch has zero knowledge about mainitaing the right A.C. Or internal Temperature of the club.
The legends founders of this Fitness company should have taught some greeting manners to their staff which their...
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M
mereamit
from Delhi, Delhi
Sep 25, 2018
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wrong charging of fees

Address: New Delhi, Delhi, 110019
Website: fitnessfirst.net.in

I have applied for 6 month package from 1st jan 2017
They confirm we take 4 month fees from your card and give 6 month services
But fitness first charge my card continuously for 21 months in place of 4 month which i signed for 6 month package
Now when i came to know i have paid approx 1 lac extra to them
In between i visited 4-5 times to stop it but they didn't bother and always given excuse like we are off no...
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T
Taranjeet_Singh
from Ludhiana, Punjab
May 8, 2018
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optimum nutrition (on) amino energy drink

Address: Ludhiana, Punjab, 141001
Website: tarungillfitness.com

I have ordered ON Amino Energy 2 piece. I ordered these product on March 28th 2018, My order number is 6317 of Rs. 3468.30. Its been a long time I have been dropping them mail posting comments on facebook, instagram to get reply. But they don't reply or give any update. Also when i purchased they haven't given me any receipt but i have payment receipt and mail revert with the order number. attached for reference. I have also seen some of...
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Tabassum Nishat
from Delhi, Delhi
Mar 3, 2018
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request for refund

Address: 110002
Website: www.fitnessfirst.net.in

Hi team,

This complaint is made to inform you of my repeated request for the refund that i enclosed the copy of the letter i wrote to you on 05/12/2016 and emails as well. On june'2016 i enrolled a membership for 6 month's with paid cash amount rs.28600, and i joined club 6 august'2016 which i already informed to manager due to ramdhan. After joining i have discovered that the service of this gym not satisfactory with lots...
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Tabassum Nishat
from Delhi, Delhi
Feb 17, 2018
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want to refund back my hard earned money

Address: New Delhi, Delhi, 110002
Website: www.fitnessfirst.in

This letter is made to inform you of my repeated request for the refund that i enclosed the copy of the letter i wrote to you on 05/12/2016 and emails as well. On june'2016 i enrolled a membership for 6 month's with paid cash amount rs.28600, and i joined club 6 august'2016 which i already informed to manager due to ramdhan. After joining i have discovered that the service of this gym not satisfactory with lots of doubts and horribly facts...
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G
garimasharma024
from Noida, Uttar Pradesh
Nov 10, 2017
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forced to pay membership fee for entire year

Address: New Delhi, Delhi
Website: www.fitnessfirst.net.in

Hi,

This gym made me sign some contracts that said i will be a member for the entire year. But i do not wish to continue my membership, i do not want to pay the subsequent membership fee. The gym says "you will have to pay for the remaining 12 months even if you do not want to avail any facility and there is no way to cancel the membership". I want to file a complaint against this gym for forcing me to pay rs. 5000 a month...
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Doc Astha Negi
from Gurgaon, Haryana
Nov 1, 2017
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regarding cancellation of my membership in gym

Address: New Delhi, Delhi, 110049

I went to enquire about the prices of the gym services. But somehow they tricked me into becoming a member, i know that's my mistake. I submitted membership fee on 23.10.2017 at south extension-ii club. But since my parents are not able to afford the costly gym services, i requested to opt out asking to refund my admission fee of rs8850 as in haven't used club services for a single day.
In their terms and conditions they have written...
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N
neeraj4275
from Mumbai, Maharashtra
Oct 24, 2017
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double charges from fitness first saket

Address: New Delhi, Delhi, 110048
Website: www.fitnessfirst.net.in

Hi

I have taken membership for 4+2 scheme, where i have to pay to 4 month and balance 2 months was free, but they have charged me for all 6 months.
In starting of 7th month was also charged.
I raised dispute with my bank for all 3 payments, fitness first people told me to make cash payment for 7th month and all 3 transaction will be reversed to me by bank as they will not dispute those.

I made...
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Address: New Delhi, Delhi, 110017
Website: www.fitnessfirst.net.in

Fitness first saket team is big cheating raket

# they sold me a package of 4+2 months free in dec 2016. However, they charged me for 5 month as well. Now they are not ready to return my money and they are least bothered to revert to my mails on timely manner

I have been calling them like crazy and with nasty conversations they are not ready to for any kind of adjustments

They are behaving like...
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R
Ritin Bahl
from Lansdowne, Uttarakhand
Feb 9, 2017
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Pathetic and lethargic attitude

Fitness First, New Delhi - -
A brand in existence with very wrong principles. My personal experiences of last over a year...
Had enrolled as a couple on a month on month bases through Credit card. Since was facing certain issues with credit card had to discontinue the card & informed the Fitness First front desk of the same & requested them to provide various yearly packages. This repeated request to provide the package went...
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Ajeet_254
from Noida, Uttar Pradesh
Dec 27, 2016
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Their cancellation policy and charges

Address: Gurgaon, Haryana, 122001
Website: www.fitnessfirst.net.in

1. Fitness first offered a 6 month contract on their membership.
2. 6 months of my membership expires on 31st dec 2016.
3. I advised them to cancel my member ship in Nov 16 but they asked that I can submit a form for cancellation next month.
4. On 11th Dec 2016 I filled out a form and asked for cancellation.
5. They are now saying that they cant cancel my membership because I need to give 1 months notice and hence...
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Jaspreetkg
from Noida, Uttar Pradesh
May 7, 2016
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Complaint regarding payment

Address: New Delhi, Delhi, 110019

I had no choice than to bring the issue to your notice. I have been really disappointed by the services of the gym and also one of your mangers (Tarun - Nehru Place branch). I had taken up the membership for the club on the 7th July 2015. Due to some personal reasons and traveling i was unable to avail the services i hardly came to the gym for 3-4 odd days. But had no choice than to let the money that i spent go waste which i had to pay for...
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V
vidushibhatt
from Delhi, Delhi
Jul 31, 2015
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NOT a transparent admin system!!

Address: New Delhi, Delhi

I have been a part of the Fitness First CP, New Delhi before and thought of joining it again. The same issue both the times: a very hidden and and sneaky administration. They never quoted their prices anywhere and asked me to come over and have a little "chat". But when I did take out the time and efforts to go over, they just confused me over and over again, so much so that I gave up the idea of joining the gym at all! I called them from...
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