| Address: 11/1 Robertson rd, pulikeshi nagar Bengaluru Karnataka 560005 | | Website: www.floweraura.com |
I trusted floweraura and ordered for a speacial anniversary cake, they have ruined my surprise.. the cake which I have ordered is not the same as I was expecting the quality was bad, moreover the message card was not delivered, from name sender name was mentioned on the cake. It was somebody's else anniversary and they have mentioned sender name on top of the cake.
The delivery guy was completely in a very bad condition carrying the cake in a cement gunny bag. The person who is receiving the order would have felt so uncomfortable to receive the order. The cake was given in a normal bakery cartoon box not an box of flower aura with hygine.
Seriously pathetic service they have.
My money is wasted to the core .
The amt what I have paid is not worth for the service and cake they provided.
Message on the cake is completely wrong, it is somebody's else surprise and anniversary and they have mentioned a wrong name on the cake. Seriously pathetic never expected so low and bad quality from floweraura. This is not their standards .
Bcoz of flower aura brand they charged 1249 for the cake but it's not worthy at all . they take orders and give there to a local vendors and make cheap low quality cake and deliver.
I have also raised a issue and complaint to their service team but there is no proper response.
Kindly help. My order ID is 5852811
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