Franch Express Courier — Complaint regarding courier opened before we receive

Address: coimbatore

Dear Mam/Sir, I had sent the courier to my Friend from Coimbatore (Gandhimaanagar) to Tirupur-5. The sending date is 25/04/2022, but the receiver didn't get any calls regarding the courier past three days. After I went to the shop where I should, I posted the courier. Only they tracked the parcel and informed me that the parcel was in Tirupur French courier office because there was no person in the home in the receiver's so the Courier boy returned. But we didn't get any call regarding the door closing at the receiver's address.Then now yesterday, that is (28/04/2022), I have asked the receiver to obtain the parcel from the courier office. After opening the parcel, only we came to know the things I placed in that box are not there the box is opened before we get. So please Contact the Tirupur branch Courier office (Veeraapaandi pirivu branch) and let me know about the courier details. I'm sharing the bill here for you also. The box is only around 200gms for that they charged Rs.100/- that is very high also. I need an immediate response from you regarding the courier person was not connected to me, and the box was opened before we get. Kindly call us for clarification. If I don't get any proper clarification, surely I will take the next step. I'm not supposed to do that. I hope you give help to rectify our issues. Thank you.
Name: J. Anitha Contact: [protected]Mail to: [protected]@gmail.com
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Franch Express Courier customer support has been notified about the posted complaint.
 
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Comments

Very worst service not getting proper response by customer service ... They took the customer complaint as very lathogic.. I ever seen this much of irresponsible responses from the service.

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