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Franch Express Courier Complaints & Reviews

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Updated: Jan 6, 2025
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Franch Express Courier reviews & complaints(411)

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B
Balachandar Selvam
from Chennai, Tamil Nadu
Jan 6, 2025
Jan 6, 2025
This thread was updated on Jan 6, 2025
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My parcel not yet delivered

My consignment number:[protected]

I have sent my parcel last Friday to my native in pudukkottai. I sent medicine to my parent but it's been three days still not yet delivered.now my parcel in Amman agencies illupur.my parcel supposed to delivered on Saturday but still not yet delivered the agency person called to my father and ask him to come and pick up the parcel.the agency is 6km from my home.They must be deliver to my home...
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S
Sangeetha V J
Nov 18, 2024
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Product not delivered to Bangalore for past 4 days

Package sent from chennai to Bangalore on 13th Nov and is yet to reach.
Awb [protected]...
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L
Lina12345
Sep 21, 2024
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Item not delivered

Item was booked from Tambaram to Hyderabad on 16 sep 2024. And consignment No is [protected].
As per tracking record items reached Hyderabad on 19 sep 2024. But thay are unable to delever such item till now 21 sep 2024 .
Please guide me where I should raise a complain. Or any suggestions related to the fact....
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S
Sathish Kumar Elumalai
from Coimbatore, Tamil Nadu
Sep 6, 2024
Sep 10, 2024
This thread was updated on Sep 10, 2024
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Delivery man keeps my courier

Delivery man keeps my courier and not yet delivered to me. He spoke too harshly while requesting to urgent delivery.

Delivery man details:

Arun Kumar

[protected]...
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N
n venkatraman
from chennai, Tamil Nadu
Aug 26, 2024
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Not deliver in time

Address: RA Puram chennai 600028

We booked one consignment for R. A. Puram Chennai on 23/08/2024. But Not Deliver yet. It is Krishna Jayanthi Sweets. if possible please deliver this to destination in first half. Otherwise the sweets will be destroyed.
Please understand our problem. our track number is [protected]. The person who is holding the parcel name is babu. no body attend the call and no response.
Kindly take action and deliver as soon as possible....
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A
Arunwinu
from Chennai, Tamil Nadu
Apr 23, 2024
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not delivered.. status out of delivery for 4 days

AWB [protected].. my package was came status out of delivery on Saturday afternoon 1.33pm (20/04/24) then Sunday, Monday, Tuesday also over.. delivery person (given ph number in status) not attending calls, i called delivery person more than 25 calls.. waiting call also but no answer.. in customer care daily they saying today you will get your package.. and they cutting calls with one word answer while I talking.. I sent email company email...
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M
mukesh97
from kanchipuram, Tamil Nadu
Apr 9, 2024
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Courier not recieved

Consignment number [protected] booked 8/04/24 but courier not delivered, asked nearer delivery hub they said that courier was not booked, they saying ask where u booked this courier....
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G
GURUPRASANNAN
Mar 15, 2024
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Non delivery and damage of consignment

Address: 26 C perumalsamy nagar, Kabilar Street, Gobichettipalayam 638 452, Erode District,Tamil nadu

Have booked groceries consignment from Gobichettipalayam to Chennai Madipakkam on 8.3.2024 Friday and they promised to deliver the same on 9.3.2024 Saturday, The above consignment is about to Dubai on 10.3.2024. But Till 10.00 pm of Saturday 9.3.2024 the consignment was not delivered. On call they said they will sure to deliver on 10.3.2024 by 10.00 a.m. But after 11.00 am. on Sunday 10.3.2024 they havent delivered and on call they simply...
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V
velraj055
from Chennai, Tamil Nadu
Mar 12, 2024
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Out for Delivery but not delivered

I sent my courier on Saturday(09 March) and tracking shows it is out for delivery on Monday(11 March). It's Tuesday now and not yet delivered.

I called the delivery agent at 9 AM today and mentioned it's an emergency. He promised he will deliver before noon but nothing happened. When I called him again he didn't pick the call.

Tried to call the head office. But numbers didn't work.

Called the...
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S
Savi_17
from Madurai, Tamil Nadu
Feb 29, 2024
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Delay_n_delivery

Address: Koodal nagar

Consignment no [protected]. On tracking the order I found that the item reached madurai on 27.2.24 morning.also I found that the item is out for delivery for the past 3 days i.e 27th 28th 29th but still not received the package. I called the concerned delivery person but there was no proper response and said he can't deliver to the address.highly disappointed....
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R
Ramrins68
Feb 21, 2024
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Delivery delay, arrogantly

Address: Sri Balaji hospital opp, Near sivan Kovil, Weekly Market road, Sivaganga -630561

My courier was send ulundhurpet to sivagangai on[protected], courier received in Franch Express Office Sivagangai on[protected] morning, they're not out of delivery today, I call the office they say today not possible to delivery please come to office and collect it otherwise they're speak arrogantly. That is why I have filed a complaint....
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C
Cmouli4458
from Chennai, Tamil Nadu
Feb 20, 2024
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Delayed delivery

Consignment under way bill [protected] was sent from Chennai to Kochi on 15 Feb 2024. Until end of day yesterday, the consignment has not been delivered, although it has reached the Kochi Hub on 17 Feb 2024. Pathetic service....
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M
Mohamed Fayaz
Feb 11, 2024
Feb 12, 2024
This thread was updated on Feb 12, 2024
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Parcel delivered wrong address without our knowledge

Address: Sivakasi

They put the parcel ([protected]) on 6.2.24 Tuesday . 6 days finished 11.2.24.but didn't respond the call . Today we check the online, Thay told parcel has been delivered. How is it possible. My parcel details: Airpods and smartwatch. I need my parcel properly without damage, otherwise I'll go the consumer court....
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P
Philip Armstrong
from Chennai, Tamil Nadu
Feb 9, 2024
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Courier not delivered yet (AWB No. 22372527262)

Address: Philip Armstrong,111D,3rd Main Road, Sadasivam Nagar, Madipakkam, Chennai - 600 091

Hi,
I have booked a courier with FranchExpress on 03/02/2024 afternoon. I was informed it would be delivered in two days and today is 08/02/2024 I have checked with the receiving end company Deloitte to one Anil Desai and haven't received the courier yet. It is an important document set to withdraw my Provident Fund and there are lot's of financial commitments depending on it.
The PF settlement can't be done without these documents...
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P
Philip Armstrong
from Chennai, Tamil Nadu
Feb 9, 2024
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Courier not deliver yet (AWB No. 22372527262)

Address: Franch Express Courier Pvt. Ltd, Beulah Enterprises(Opp. Nilgiris), Ram Nagar, Madipakkam, Chennai

Hi,
I have booked a courier with FranchExpress on 03/02/2024 afternoon. I was informed it would be delivered in two days and today is 08/02/2024 I have checked with the receiving end company Deloitte to one Anil Desai and haven't received the courier yet. It is an important document set to withdraw my Provident Fund and there are lot's of financial commitments depending on it.
The PF settlement can't be done without these documents...
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S
siva31121991
Feb 6, 2024
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I Dont Think this is a courier

They are not ready deliver the courier and not interested to do business
not picking the call and useless branch pallipalayam (tamil nadu), if not interested in this region then don't book the courier and make other peoples to suffer, other people take one day to deliver this courier they have taken two day to tell that yes we have received your courier

courier POD : [protected]
date : 3/2/2023...
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V
Vigneshkasi
from Kovilpatti, Tamil Nadu
Jan 20, 2024
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I'm complaining about not receiving my parcel from franch express courier

I have ordered wet grinder last Friday 12/01/2024 not received till date.poor response. I would have come the next day....
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S
senthilprasanth765@gmail.com
Jan 14, 2024
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Not received

The courier arrived it at Madurai on Friday..It's been two days, .not delivered my place.. update my enquiry...my courier tracking number [protected]...
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N
Naveenkishoree
from Tuticorin, Tamil Nadu
Jan 9, 2024
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Courier didnt received

Address: SALEM

Consignment no - [protected] not yet received
all contact numbers are not reacable and switced off...
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T
Thirugnanam_udt
Dec 16, 2023
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Courier is not delivered and rude behaviour

My friend sent one parcel through this French express courier in Navalur branch Chennai, but they didn't delivered the parcel to my address. When I asked them, they simply said like it's demaged in rain water and can't delivered like that. It's irresponsible and very service, rude behaviour. Why these people collect parcels from customer without delivery. Very very worst service. Please don't use parcel service in future this French express...
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