Franch Express Courier — Courier is not delivered - Delivery office not responding - C.No. [protected]

Hi, I've sent a package via Franch Express Courier from chennai to Bangalore(Uttarahalli) on 19/08/23. But on 23/08 it showed that the package is delivered but it's not. When I tried to call the contact person name which it's shown in the tracking page, he haven't returned my call and continouesly ingoring it.

The person name is Santhosh([protected]) from Uttarahalli. This is worst behaviour from their side and also tried calling their customer care and it also not worked. Worst experience ever.