Franch Express Courier — Late delivery worst customer care support

2nd October book my parcel from tanjavur to ammiyar kuppam
Tracking first show me Transit tanjavur to kanchipuram hub
3rd October it shows me pondicherry to Sriperumbudur hub
Actually vellore hub is my delivery centre hub
My parcel contains live plants
Worst ever
I called to customer service there is no response
I called to hub number which is provided in tracking site this number is call forwarding

Very worst
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    Franch Express Courier Phone
    +91 44 4412 3123
    Franch Express Courier Address
    #199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India - 600043
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