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Franch Express Courier

Franch Express Courier — Not delivering my ordered item

As per them Pragathi Nagar, Kukatpalli, and Hyderabad is ODI location and they are saying no service. I have never seen this kind of bad service. I don't know How to resolve it. within the city, if they are not able to deliver the order then need to doubt on this service's performance itself.
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    Franch Express Courier Phone
    +91 44 4412 3123
    Franch Express Courier Address
    #199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India - 600043
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