Franch Express Courier — Shipment not received

Hi,

My name is Rajesh V, my shipment move from Guindy hub to Vysarpadi hub on 18-Nov-2021 but i didn't received my cover till now, my courier AW no is [protected]. i have already informed to your customer care two times but there is no use for me, my complaint ID is [protected].

Request you to pls check and resolve the issue immediately.