Free Recharge — Money deposition failed neither added nor refunded

Address: 410401
Website: Freerecharge.com

On 21/03/2016 I tried to add 110 rupees to my freerecharge wallet but due to unknown reason it showed money Deposition failed but money deducted from my bank account.
this money neither added in my freerecharge wallet nor refunded in my bank account...
I mailed them about this they said money will be deposited in my bank account in 5-7 days
When money not deposited i mailed them again but this time they are not replying
Freercharge id shah.[protected]@gmail.com
Bank transaction detail
POS PRCH
POS[protected] PAYU-www.payu.in NewDELH
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