Freecharge Payment Technologies / Freecharge.in — Non delivering reward for "Pay later Activation" as promised..

I have received an offer on whatsApp sent by freecharge.. Activate pay later services and get 3 months Amazon Prime subscription..

I have activated pay later and done Video kyc, transaction also done.. repayment also done...

Nothing received...

I contacted them received reply as not eligible to get reward...

I ask this fraud cheater foolish company if I am not eligible than why you have sent me whatsApp offer to activate pay later???

I already sent request to close my pay later and also wallet services but no one responded...

. Immediately initiate strict penalty of 5, 00, 000 on this company...

Also provide my subscription or else close my account immediately...

PS: I suggest every one don't use freecharge wallet or pay later services as these are fraudest all the time...

Screenshot of whatsApp offer enclosed..
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
 
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​Dear Customer,

Thanks for writing in!

We understand your concern regarding the amazon voucher.

Please note that the offer period was already mentioned in the terms and conditions of the offer.

Since it was not met, hence you are not eligible for the voucher.

​Kindly refer the terms and conditions of the offer for more details.

Offer is valid from 15th March, 2023 to 4th April, 2023.

Find the T&Cs link here - https://offers.freecharge.in/pay_later_feb_23/Amazon.html

If you still want to close pay later account, please write back to us too [protected]@freecharge.com

Thanks,
Freecharge Customer Support

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