[Resolved] Freecharge Payment Technologies / Freecharge.in — Payment made for MSEDCL but not Credited their Account

Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — Payment made for MSEDCL but not Credited their Account

R Ravindrakj22 Apr 5, 2021

I have paid MSEDCL Bill through Freecharge.in, Amt. of Rs.470 on 19.03.2021. MSEDCL's official executive stated that they have not received any payment of consumer no. of[[protected]]. I also checked on their online site but no payment proof shows. I have contacted several to freecharge.in by transaction support and mail but no satisfactory response received from them. also called on number given in various surfing website but it is not working any more.My Consumer No. is :[[protected]] Freecharge Receipt no. is : [FCEA[protected]] I am enclosing all the relevant documents which show freecharge is deducted Rs.470/- from my account but not paid to MSEDCL. Kindly look into the matter and do the needful. Regards Ravindra +2 photos Was this information helpful? No (0) Yes (0)
May 8, 2021 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Apr 05, 2021 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi Team, Please be informed that the transaction was successfully processed and the same has been updated in the operator. The detailed information shared with the user on the registered email id. Happy FreeCharging, Customer Success Team Apr 05, 2021 Updated by Ravindrakj22 Hi Still i am not able to see the updated transaction in https://wss.mahadiscom.in/wss/wss?uiActionName=getViewPayBill In history tab also there is no transaction for 470 bill amount which i paid through Freecharge. This website show still the recharge is pending. more details please refer the attached screenshots. Thanks Ravindra
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