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Freecharge Payment Technologies / FreeCharge.in

Freecharge Payment Technologies / Freecharge.in — Recharge success but benefits not received

Address: Hyderabad

I have done recharge through free charge app for [protected] with Rs839 on Feb 15th 2023.

The recharge shows success in app but Airtel team mentioned they didnt receive any money.

Free charge asking mail confirmation from Airtel.
Airtel team mentioned you have done recharge through free charge app and how we can give mail confirmation.

Please solve my issue
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
 
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Comments

Dear Customer,
​
We regret the inconvenience caused during the recent transaction.

The operator has confirmed this transaction as successful.

Kindly contact the operator with the mentioned operator id and they should be able to assist you regarding the details on the recharge and its benefits. Please get back to us at [protected]@freecharge.com at least with a call recording to assist further.

Thanks,
Freecharge Customer Support
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    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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