Freecharge Payment Technologies / Freecharge.in — Refund amount not reflected

My FC transaction ID is OCRWR[protected]_1

I have made an transaction on freecharge rental service. It was failed and I can see the message that refund was initiated but I didn't receive any confirmation message regarding refund. It's already been 5 days but money was not credited to my source account.
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
 
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Dear Customer,

Kindly write to us with the order details at [protected]@freecharge.com so that our team can check and assist further.

Regards,
Freecharge Support

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