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Freecharge Payment Technologies / Freecharge.in — Refund initiated but not credited my bank

Firoj saiyyad

from Amalner, Maharashtra

Sep 23, 2021

Address: Amalner

Order i'd fcea[protected]

mera transaction failed 18 may 2021 ko hua tha tab se aaj tak me freecharge se contact karra hu lekin mujhe ab tak koi resolution nahi mila hai sir bola jata hai ki refund initiated hogaya hai but koi bhi proof nahi diya jata hai jis se refund track kar satke ho kuch bhi nahi provide karte hai sirf bola jata hai ki refund initiated hogaya hai aap bank se contact kijiye jab ke bank ka kahena hai ki money freecharge ke pass hai abtak

bank customer care ka kahena hai refund initiated kiya hoga to uska rrn number le freecharge jo 10 dijit se jayada ka hota hai

but mujhh freecharge right rrn number provide nahi karta hai
kuch bhi send kardeta hai jaise kabhi 8 dijit
kabhi failed transaction reference
jo bank customer care accept nahi karra hai

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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2021

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

We have shared more details on ticket #3072832. Please check your mailbox.

Regards,
Freecharge Support

Sep 27, 2021

Updated by Firoj saiyyad ORDER I'D FCEA[protected]

MUJHE AB TAK KOI RESOLUTION NAHI MILA HAI

MERA REFUND INITIATED 14 JUNE 2021 KO HOGAYA HAI BUT BANK ME CREDIT NAHI HUA HAI AB TAK

ME FREECHARGE SE BHOT BAR CONTACT KAR CHUKA HU LEKIN MUJHE RRN NUMBER ABTAK PROVIDE NAHI KIYA GAYA HAI

JO BANK MUJHE SE MANGRA HAI MERE REFUND MONEY TRACE KARNE KE LIYE

ME FREECHARGE SE CONTACT KAR TA HU TO MUJHE REFUND REFERENCE NUMBER NAHI DETE HAI USKE JAGHA FAILED TRANSACTION KA REFERENCE NUMBER DIYA JATA HAI BAR BAR

KABHI 8 DIJIT KA YE DIYA JATA HAI 11237799

JO KI BANK ACCEPT NAHI KARRA HAI MUJHE SE BANK KA KAHE NA HAI KI REFUND INITIATED HOTA HAI USKA 10 DIJIT SE JAYADA KA RRN NUMBER GENERATED HOTA HAI

AUR FREECHARGE WALE MUTHE 8 DIJIT REFERENCE NUMBER PROVIDE KARE HAI

KABHI FAILED TRANSACTION KA REFERENCE NUMBER DETE HAI YE WALA[protected].

KABHI KUCH AUR

PLEASE PROVIDE RRN NUMBER

PLEASE HELP ME

Oct 04, 2021

Updated by Firoj saiyyad ORDER I'D FCEA[protected]

MERA REFUND INITIATED 14 JUNE 2021 KO HOGAYA HAI BUT BANK ME CREDIT NAHI HUA HAI AB TAK

ME FREECHARGE SE BHOT BAR CONTACT KAR CHUKA HU LEKIN MUJHE RRN NUMBER ABTAK PROVIDE NAHI KIYA GAYA HAI

JO BANK MUJHE SE MANGRA HAI MERE REFUND MONEY TRACE KARNE KE LIYE

ME FREECHARGE SE CONTACT KAR TA HU TO MUJHE REFUND REFERENCE NUMBER NAHI DETE HAI USKE JAGHA FAILED TRANSACTION KA REFERENCE NUMBER DIYA JATA HAI BAR BAR

KABHI 8 DIJIT KA YE DIYA JATA HAI 11237799

JO KI BANK ACCEPT NAHI KARRA HAI MUJHE SE BANK KA KAHE NA HAI KI REFUND INITIATED HOTA HAI USKA 10 DIJIT SE JAYADA KA RRN NUMBER GENERATED HOTA HAI

AUR FREECHARGE WALE MUTHE 8 DIJIT REFERENCE NUMBER PROVIDE KARE HAI

KABHI FAILED TRANSACTION KA REFERENCE NUMBER DETE HAI YE WALA[protected].

KABHI KUCH AUR

PLEASE PROVIDE RRN NUMBER

PLEASE HELP ME