[Resolved]  Freecharge Payment Technologies / Freecharge.in — Un known transaction and money deducted from customer account 28-apr-2017

Hi team,

Just now saw my credit card statement and i came to know that 1200 was deducted from my account on 28th apr 2017 with name of "accelyst solutions pvt lt" and i checked in my freecharge account and came to know that the last transaction is on 22nd march.

Please let me now why the amount is deducted?

Trasaction id from bank : [protected]
Reg mail id : [protected]@gmail.com

Used bank card : citi
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Oct 24, 2017
Complaint marked as Resolved 
Issue has been resolved by freecharge Team
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
May 31, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Team,

Responded to the user according to the issue Ticket number- 1527447
Verified Support
May 31, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Team,

Responded to the user according to the issue Ticket number- 1527447
Jun 22, 2017
Mohd Zuber Khan's response
MY NUMBER WAS NOT RECHARGE BUT AMOUNT OF RECHAGE WAS DEBIT FROM MY ACCOUNT SO PLEASE REFUND THE AMOUNT THANKS
 
1 Comment

Comments

The amount has debited from my account but my number was not recharge please refund my 91 rupees.

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