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Fun Cinemas Complaints & Reviews

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Updated: Nov 1, 2024
Complaints 149
Resolved
35
Unresolved
114
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Fun Cinemas reviews & complaints page 3

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R
Ravindra1732
from Gwalior, Madhya Pradesh
Nov 27, 2021
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Home made food Disllowed to the patient

I went to see Movie Antim on 26/11/21 at 6:00pm show in a theatre inside DD Mall Gwalior with my 5 other friends given seat nos B 11, 12, 13, 14, 15 & 16. My ticket no was 099786.
My complaint regarding disallowing of my home made food iside the movie hall for a diebetic patient like me on the pretext of business model hindering right to have my food while watching movie.
Why you keep such ulterior motive to sell your own stalls...
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sb10llm
from Lucknow, Uttar Pradesh
Nov 20, 2021
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Tickets not booked but the amount debited.

Address: Cinepolis Fun Cinemas,Fun Republic Mall,Gomti Nagar,Lucknow(UP)

Dear Cinepolis india i subhranshu bhattacharya have tried booked the 2 tickets on 19th November 2021 for movie Bunty aur Babli 2 time 1:00 PM afternoon show for seat booking number P11, 12 in Cinepolis Fun Cinemas, Fun Republic Mall, Gomti Nagar, Lucknow(UP) from your Box Office counter through QR code scan but the amount has been debited from my
account but tickets has not booked. Can you please revert back the money.Please help...
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Gaganpreet Singh Sran
from Bathinda, Punjab
Nov 10, 2021
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Forced to buy Food Combos

Today 10 November i went to watch Eternals at Fun Cinemas Mittal Mall Bathinda at the ticket counter they enforced me to buy the combo which i didn't needed or wanted i asked is it compulsory to buy the combo with ticket they said yes and i had to buy it for the movie i need Refund otherwise i will take further actions....
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S
Syed2112
from Salem, Tamil Nadu
Sep 21, 2021
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Allow me without ticket

Address: 14b,srinivasa nagar,upplilpalyam,singanallur,coimbatore- 641005.

Yesterday 20/9/21 me and my wife come to see movie on fun mall at coimbatore, for evening 6.50 show. I thing we are the last one to buy the ticket at 7 to 7.10,
I has for 60.12 rupees ticket but he told that there is no 60 rupees ticket are available only 152 rupees ticket is there. Then i'm told ok give that no problem and I give money 304 rupees for 2 tickets.
He told me to select to set, we did it on A6, A8.
Then...
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M
Monika Mk
Jan 12, 2020
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not allowing food

Address: Gwalior, Madhya Pradesh, 474001

Sir/mam,
I have gone for watching movie in fun cinema gwl in dd mall. I have taken some eatables with me but on the gate they have not allowed for food according to cinema act 1955 customer can take eatables with him or her into multiplex. Kindly take proper action against them. They r not allowing for taking foods bcoz they are taking high price for their food which is illegal. How can multiplex break the rules. Kindly take further...
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M
Mukesh K Kushwah
from Indore, Madhya Pradesh
Dec 23, 2019
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service

Address: 474011

आज DD MALL फन सिनेमा में मैनेजर सौरभ और उनके स्टाफ अभिषेक के द्वारा मेरी फैमिली के साथ बहुत बुरा बर्ताव किया गया, और हमारी फ़ैमिली को दबंग 3 आज शाम को 7 बजकर 15 मिनिट पर शो टिकिट होने...
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V
Vishu Ruhela
from Mumbai, Maharashtra
Oct 18, 2019
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very bad ticketing system

Address: Lucknow, Uttar Pradesh, 226010

Your system is very bad i didn't got my ticket due to system hanging i didn't got otp and which otp i received your system don't take and this all took over 20 minutes and its very disappointed that there is no complain book available your system get hang my problem didn't got resolve maneger was very late to get in touch with me this is my first time i had got disappointed...
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P
priti khare
from Mumbai, Maharashtra
Sep 6, 2019
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no refund

Address: Fun cinema, K star mall Chembur, Mumbai City, Maharashtra

I have booked 2 tickets through cinepolis app for batla house movie on 24 Aug 2019 at audi 4 at 4.10. the 2nd half of the movie was not played due to technical problem. The manager of cinemas promised us to refund the amount.
He said it will credit back to your account within 7 days. But I have not received any fund yet.

People who purchased tickets in cash got their money on the same day.
Even the people who...
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M
Maninder Singh 71
from Panipat, Haryana
Aug 27, 2019
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foul urine smell or seats are like noisy and break

Address: Fun cinema mittal mall huda sec 25, Panipat, Haryana, 132103

Its maninder singh. Today i saw movie in fun cinema. 26/8/2019 this is now 3 time.in every audi-1-2-3 thier is foul urine smell, nd staff or manager is like we checkbit but they didn’t send anyone to solve. Second time again i compaint but some staff member come and said i will spary it but full movie over no one come nd check or solve it. Nd thiers seats are like very cheap now so noisy and breaked nd they didn’t do anything nd no one...
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Address: Fun cinema dd mall gwalior, Gwalior, Madhya Pradesh, 474006

Today i went to watch the movie the lion king (9 a. M. Show) on 12 september 2019 in dd mall fun cinema gwalior, madhya pradesh.
I bought 6 tickets and the ticket counter personnel added two combo with the ticket. I said i didn't want the combo but they said it is with the tickets. Then i asked is it compulsory, they said yes, and i had to pay for the combo with the tickets.
And the combos which were enforced upon me were of...
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मेधा जायसवाल
from Mumbai, Maharashtra
Jul 18, 2019
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fraud and misbehaviour

At the ticket counter imaginary amount of money price was charged. For gold its just 100 rs as per online prices per seat but the ticket provider at ticket window demanded 350 per seat for the same seat.
And some highly unacceptable things happening by the lower and higher staff of fun cinema as in the helping staffs and the manager who's name is mr vimal (Senior manager). The staff on the lift heading upwards fun cinema hall no.1,...
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Poonji Karthikeyan Bakthar
from Mumbai, Maharashtra
Jul 10, 2019
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entertainment

Address: Avinashi road, 641014

I was issued ticket and also money 199 collected.

Later said i consumed alcohol.

I asked to refund my money.

If you check, why do you check after taking money.

Manager muneeswaran talked rough and refused to refund money.

Your theatre your rules.
But my money. Tickets are with me.

I am filing 10 lakh compensation.

Bye now....
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P
Prince singh rajawat
from Indore, Madhya Pradesh
Jul 3, 2019
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fun cinemas dd mall gwalior food department.

Address: DD mall gwalior, Gwalior, Madhya Pradesh, 474002

Fun cinemas Dd mall gwalior they are forcefully giving rs150 food coupon when we buy tickets from counter and none action were taken by staff and the manager and the excuse was given that our food department sell is going down thats why we r giving this nd its compuslory to buy.And the reason which was given is their sell is going down thats why they have to do this...
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shub1993@
from Mumbai, Maharashtra
Jun 27, 2019
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being forced to buy combo with tickets

Address: 474011

Today i went to watch the movie kabir singh (11:40 a. M. Show) on 27 june 2019 in dd mall fun cinema gwalior, madhya pradesh.
I bought three tickets and the ticket counter personnel added one combo with the ticket. I said i didn't want the combo but they said it is with the tickets. Then i asked is it compulsory, they said yes, and i had to pay for the combo with the tickets.
And the combos which were enforced upon me were of...
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Laveena Nebhwani
from Rawatbhata, Rajasthan
Jun 22, 2019
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unnecessary combo with the ticket and the quality of snacks

Address: Kota (Rajasthan), Sonbhadra, Uttar Pradesh, 324005

I went to watch the movie men in black international (11:40 a. M. Show) on 22 june 2019 in city mall fun cinema kota (A-47, jhalawar road, indraprastha industrial area, kota, rajasthan 324005).
I bought three tickets and the ticket counter personnel added three combos with the ticket. I said i didn't want the combos but they said it is with the tickets. Then i asked is it compulsory, they said no, but still they cannot remove it....
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Amanjot Singh Dua
from Delhi, Delhi
Jun 6, 2019
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air conditioner not working

Address: Ranjeet cottage House 165 , Punjabi colony ,Lakhimpur Kheri, 262701

I had gone along with my family to watch Bharat at your Fun Cinema outlet(Lakhimpur Kheri) . The experience was pathetic as the A/C was not working. Even after contineously complaing at the ticket centre during the movie as was as in the interval the problem was not resolved . This happend for the second time. Before this I had gone to watch Muklawa at the same place and then also this was the issue . I had booked 10 ticekts through paytm,...
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Abhijitdey
from Mumbai, Maharashtra
Jun 1, 2019
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overcharged for food

Address: Fun Republic, Dhillon, Manimajra, Panchkula

Fun cinemas, manimajra - i went for godzilla2 today and bought 1 large popcorn during interval. Its cost was 210
But the person charged 240 from my card.in hurry i didn't checked the amount during making transaction. I noticed it afterwards after returning home. This seems to be new way of looting people at such times.
Please assist and lodge this complaint....
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Gaurav Devgan
from Noida, Uttar Pradesh
Jun 1, 2019
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air conditioner not working in moti nagar fun cinemas

Address: New Delhi, Delhi, 110015

I booked tickets for 2:25 p. M. Show on 1st june'19 for alladin. Temperature of audi 2 was very low and it wasn't cooling at all. I guess the standard of quality & customer statisfaction has gone too low of fun cinemas. I complaint about the issue to mr. Ajay (Manager) several times but issue wasn't resolved. Fun cinemas screwed my time & money both....
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Edcosta
from Mumbai, Maharashtra
May 12, 2019
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had not got the food products after payment done. waited for more than 10 mins for it

Address: cinepolia Kstar mall , Chembur,Basant garden ., Mumbai City, Maharashtra, 400071

Date 12may 19
Just had gone to watch pokémon detective at kstar mall chembur fun cinemas. Movie time 1750 hence before movie had ordered nachos combo. The guy who had taken my order was akshay payment invoice no was 40112. Hence after the payment was done akshay was fighting with his colleague and left the counter. For ten minutes i waited as i had the bill in my hand i informed the other staff. Hence akshay was called and he denied...
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bhanu shah
from Mumbai, Maharashtra
May 9, 2019
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movie stopped in between

Address: Gwalior, Madhya Pradesh, 474001

Around 10 to 12 people were watching avengers endgame on 8th of may show timing of 9.45pm in fun cinema dd mall gwalior.

Suddenly near to the climax movie stopped and ac system was also stopped. On complaining to the attenders they told that we have to wait for 10 minutes. Their 10 minutes.

They provided very bad services as per they charge for the money....
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