Gaana.com — after buying subscription it is showing free user

Gaana.com — after buying subscription it is showing free user

S subhasish.saha1987 from Mumbai, Maharashtra Sep 25, 2019

Hello team, Few days back, i brought gaana+ subscription for 1 year and it was working for one or two week. Now at one fine morning i did some update and after that it asked me to login but after login it is showing free user. I did try to reach them but their response is not satisfactory. I have the email where it is showing subscription amount paid but they are saying all my email id belongs to free user. This is seriously a harrassment and i feel cheated. +1 photos Was this information helpful? No (0) Yes (7)
Gaana.com customer support has been notified about the posted complaint.
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harsh patel 0708

from Mumbai, Maharashtra

Oct 1, 2019

I have gaana plus subscription promocode for 1 year . i have applied same and in then they asked for credit card details. i though it is just for security but when i put up all my card details. in final page automatically deducted 399 rs. i even didn't listen single song. please help me to solve this issue.