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gaana.com
1.8
Updated: Feb 25, 2025
Complaints 728
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Gaana.com reviews & complaints(728)

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Y
yogahk58
from Bengaluru, Karnataka
Feb 25, 2025
Feb 25, 2025
This thread was updated on Feb 25, 2025
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Address: Bengaluru

Mobile no [protected] was used to do auto debit of ₹599/- without my permission.
Gaana.com customer support has been notified about the posted complaint.
Feb 25, 2025
Updated by yogahk58 My Mobile no [protected] was used to get auto debit amount 599/- from my UPI account without my permission. No Mail or SMS shared before doing this transaction. Kindly support to get refund. Email id for reference [protected]@gmail.com
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LOL, imagine being surprised by an auto-debit subscription. Did you think Gaana was running on fairy dust? 🤦‍♂️ Maybe check your subscription settings before pointing fingers at the app that literally told you about the charges. Next time, maybe read the terms instead of blaming the system. 🙄
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    A
    Anirag07
    from Nagaon, Assam
    Jan 15, 2025
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    Please refund my money which cut from my account.Gaana.com auto service is too worst service, it's cut my money automatically i cancel this auto pay but they did not cancel it that way they cut my money.
    So please give me my money as soon as possible Rs 599.
    Gaana.com customer support has been notified about the posted complaint.
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      S
      Sachchidan
      Oct 4, 2024
      Oct 4, 2024
      This thread was updated on Oct 4, 2024
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      Address: Deepak Hospital Road

      Dear I have not gana account at my mobile and tv but from my account wrongly deducted 599 at 2nd october so please reimburse my wrongly deducted amount from my HDFC BANK
      MY UPI MOBILE NUMBER [protected]
      PLEASE REIMBURSE AT GPAY
      Gaana.com customer support has been notified about the posted complaint.
      Oct 04, 2024
      Updated by Sachchidan       Please reimburse by wrongly deducted amount
      Oct 04, 2024
      Updated by Sachchidan       Yet reimburse amount not received
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        Tania79976533
        Aug 11, 2024
        Resolved
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        Resolved

        Debited from my SB account

        Today an amount of Rs.499 was debited from my SB account. I am uisng Ganna App and not installed in my phose and not requested any subscripton of Ganna......
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        M
        Mishra.nandan4
        from Chennai, Tamil Nadu
        Jul 11, 2024
        Jul 13, 2024
        This thread was updated on Jul 13, 2024
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        Amount deduction 399

        I am Nandan kumar Mishra, Gaana has deducted rs 399 from my SBI. This really ridiculous and fraudulent act by gaana.com. please refund my money asap. I have been using its trial version and at that time told me by gaana that subscription amount would be charged after my permission only. But now 6th Jul '24 i have received massage for deduction of 399 rs. Attached the message which i got
        This is looting act. Please refund my money,...
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        S
        Sachin1776
        Apr 25, 2024
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        Not working

        My recommend me to use gaana for listening to music. I pay 299/inr charges for their subscription but it's not working. Please let me know why this is happening....
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        Jagritikharbanda
        Apr 25, 2024
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        I need immediate assistance and resolution and also refund. I have shared my bank statement to [protected]@gaana.com from my email id [protected]@gmail.com (registered number : [protected])

        I cancelled my subscription long back gaana is still deducting 299 again and again since yesterday it has deducted 4 times the money .. i dont want to subscribe gaana at all not even once and now it has deducted 4 times .. i am not getting any response from this stupid app support… i need my money back (all 4 times) i do not want to use this app at all … what the hell .. i am not getting option to do anything since i cancelled the subscription and auto renewal long back .. i even raised a request to delete my account and nothing happenen on that also.. I NEED MY ENTIRE REFUND
        Gaana.com customer support has been notified about the posted complaint.
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          M
          m@gnum
          Mar 23, 2024
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          Deletion of Gaana account

          I no longer want to use Gaana app, so kindly delete my account under the following details
          Phone number: +91xxxxxx3196
          E-mail ID: xxxxxx.[protected]@outlook.com...
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          N
          Nitish.22.Divine
          Mar 20, 2024
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          Why this happen

          My account got debited automatically for Rs299/-. I have not shared any card details or made an e-mandate. No OTP came and directly I was charged. Tell me the reason behind this....
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          M
          milind47
          from Thane, Maharashtra
          Feb 23, 2024
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          Valid Till: 28 Jan 2025 has to be Valid Till: 28 Jan 2026

          Address: Plot No. 391, Udyog Vihar, Phase–III, Gurgaon, Haryana, India - 122016

          Since my SBI Global Rupay card is not suitable for auto renewal, in case of non working of my account, I paid another 299.00. The effect of the same is not reflecting in Valid Till....
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          M
          milind47
          from Thane, Maharashtra
          Feb 21, 2024
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          Some Songs are not playing

          Address: Plot No. 391, Udyog Vihar, Phase–III, Gurgaon, Haryana, India - 122016

          I have selected Hindi Movie Dharmatma & press Play All, then "Meri Galiyon Se Logon Ki Yari" is not playing....
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          M
          milind47
          from Thane, Maharashtra
          Feb 19, 2024
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          Service terminated in spite of payment for 2 years

          I have paid twice 299.00 up to 28 Jan 2026 but service is not working....
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          B
          bhawana21
          from delhi, Delhi
          Feb 9, 2024
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          Subscription - Duplicate payment

          There was a glitch in gaana.com and I had to pay twice for same subscription. These ### are not replying to my emails and sending automated email....
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          M
          m@gnum
          Dec 30, 2023
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          Request for deletion of account

          I have two accounts in Gaana and I'm trying to get rid of one account permanently. I've sent many mails requesting the deletion of that account, and even tried to follow the steps in the help section of the app, but no help.
          Below are the details of the account for your reference:

          Registered E-mail ID: [protected]@gmail.com
          Phone Number: [protected]

          Kindly do the needful and respond ASAP...
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          R
          rajeshk949
          Dec 20, 2023
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          Paid for Gaana+ membership but it is displaying as Free user

          Hello,

          On December 17, 2023, I paid $18.73 (USD) for the Gaana+ subscription (Gaana+ Global Festive offer). However, after completing the payment on my iOS device, the subscription did not activate on my account, and it still shows as a Free user. I have attempted to contact customer service and created multiple tickets, but unfortunately, I have not received any response.

          Order ID: MND9LNTZB4...
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          S
          ssood65
          from Delhi, Delhi
          Dec 5, 2023
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          Cancel subscription

          I had applied for subscription plan for rs 299 on 06 nov and had made the option of auto subscription. How ever on the immediately after i had selected the option for cancelling it. Now i have got the message from my bank alerting me that the auto debit would take effect on 06 Dec. I tried cancelling it again on gaana.com but it says "Cancellation fails, try again"
          I would request you to cancel my subscription and the amount of 299/-...
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          M
          Mukesh hg
          from Buxar, Bihar
          Nov 28, 2023
          Resolved
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          Resolved

          Refund my money 299

          Plzz refund my money plzz sent my balance my aacount debit 4:[protected] plzz refund my money...
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          A
          Abhishaw
          from Mumbai, Maharashtra
          Nov 4, 2023
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          Auto renewal without intimation

          I have gaana id HotShot_[protected] and i received auto renewal charge deduction message of Rs 249/- today i.e. on 04/11/23 but there was no prior intimation from gaana for this. Also turning off of auto renewal was not working before money deduction and it worked just after the money got deducted. This is pure scam from gaana.com. kindly refund my money and close my account as your site is not useful to me at all.
          Mobile number- [protected]...
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          T
          tkhakiyani9@gmail.com
          Oct 28, 2023
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          Auto renewal cancellation subscription fails

          Dear team

          I had applied for a free 1 mth trial period of gaana subscription but I want to cancel it. Online subscription cancellation is failing and the the renewal date is on 29 October.

          I don t wish to continue please cancel my subscription
          User Id [protected]@gmail.com...
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          R
          ravisbdva
          from Kolkata, West Bengal
          Oct 26, 2023
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          Wrongly Charged Rs299/-

          Address: Plot No. 391, Udyog Vihar Phase – III Gurgaon, 122016, India

          I had been wrongly charged Rs299/- without any subscription. On October 23, 2023 at 16:37 hrs, my account got debited automatically for Rs299/-. I have not shared any card details or made an e-mandate. No OTP came and directly I was charged. Also Rs47.20 got deducted due to insufficient balance. This is pure fraud case. Please helpe our....
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