Gaana.com — Auto subscription cancellation and refund - Reg

Address: India

Hello,
I have received a free coupon from Paytm for free gana subscription for 3 month.So that I have used that on 18/01/2022. So my 3 months free subscription completed on 18/04/2022. Without asking any permission the amount was automatically deducted a amount of Rs.399/- from my account for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. Or else I will file a complaint in consumer forum. My registered mobile number is [protected]. And here I have attached the paid receipt for your reference. Kindly do the needful earlier.
+1 photos
Was this information helpful?
No (2)
Yes (1)
Gaana.com customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hello,
I have received a free coupon from Paytm for free gana subscription for 3 month.So that I have used that on 20/4/2022 So my 3 months free subscription completed on .16/09/2022 Without asking any permission the amount was automatically deducted a amount of Rs.399/- from my account for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. Or else I will file a complaint in consumer forum. My registered mobile number is [protected]. And here I have attached the paid receipt for your reference. Kindly do the needful earlier.

Please refund my money of rs 299, because I haven't use ganna app and I have money problem, so please refund my money as soon as possible.I want to cancel my gaan subscription pack and get refund. Please try to understand my problem.Sir I am trying since 6 days but till now my refund money has not come please help
me. Sir i am trying since 6 days but my problem is not solved please help me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gaana.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    724
    Pending
    0
    Resolved
    252
    Gaana.com Phone
    +91 12 0677 6830
    Gaana.com Address
    Plot No. 391, Udyog Vihar, Phase–III, Gurgaon, Haryana, India - 122016
    View all Gaana.com contact information