[Resolved]  Gaana.com — gaana plus sonyliv subscription

I actually subscribed for gaana plus with sonuliv subscription for 1 year @ rs. 499.
But not getting any confirmation email from sonyliv app. Moreover, while i am trying to login gaana app through my email, it does not allow me to change or update password and shows me an error.

Additionally, when i am trying to sign in through my smart tv with my email, the system won't allow me to proceed.

I request you to please fix this issue as soon as possible.

— pratish.
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Apr 8, 2019
Complaint marked as Resolved 
Gaana.com customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2019
Gaana.com Customer Care's response
Dear User,

Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concern.

Please send us an email at [protected]@gaana.com with your registered details so that our team can help you with the code details.

Let us know if you need any further help.

Regards,
Gaana Support Team
 
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