[Resolved] Gaana.com — payment for gaana+

[Resolved] Gaana.com — payment for gaana+

V Vishnu Ambujan from Ernakulam, Kerala Oct 27, 2018

I payed for gaana plus... Money was deducted from my account but in app it dint get subscribed. And theres no notification in my phone that you have subscribed to gaana plus... Please do me the favours as soon as possible or refund my money back to my account... I payed 399 rs for a year... The payment showed successful and money also got deducted. Do pls cooperate... Vishnu Was this information helpful? No (0) Yes (0)
Dec 20, 2018 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Nov 14, 2018 Gaana.com Customer Care's response Dear User, Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concern. Our goal is to provide a consistently reliable service and an exemplary level of customer satisfaction. In regards, to your concern regarding the subscription amount deduction, we would request you to please share your registered email address with us at [protected]@gaana.com so that we can investigate the further information for you. Once we receive the details we will respond you as soon as possible. Looking forward for your email. Regards, Gaana Support Team
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