[Resolved]  Gaana.com — unable to download songs

Address: Gurgaon, Haryana
Website: Gaana.com

I do have the paid subscription of gaana,
Still i am unable to download songs...

Whever i download an album or a song, it starts showing in the download section
(Indicating that it has been downloaded) but when i click on it, the download symbol dissappears and it again start using data to play the song, and i get the icon of 'resume download'
When i click on 'resume' the same cycle happens again and nothing gets downloaded

I am using gaana for more than 2 years, have not faced this kind of issue.

Please resolve it asap.

Thanks

Regards:
Rahat manchanda
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Oct 29, 2017
Complaint marked as Resolved 
Gaana.com customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Gaana.com Customer Care's response
Hello Rahat,

We are really sorry for the issue you are facing.

We request you to share your complaint on [protected]@gaana.com. Please email on the same so that we can get this fixed at the earliest.

--
Regards
Gaana Team
 
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