[Resolved]  Indane Gas — Not delivery at proper date

Address: Coimbatore, Tamil Nadu

Sir

I am a consumer o[censored]MA INDANE DISTRIBUTORS, KINATHUKADAVU, Tamil Nadu. My Gas connection NO is: 16709. I book gas cylinder every time by telephone and their line is always busy. After longtime they pickup the call and do not speake properly.

Even they did not respond properly after a long try, I booked refilling gas cylinder in that agency last month. After 20 to 25 days complete, they did not send any gas cylinder to my home. When I contacted them through phone they did not respond to me again. Then I went to that agency personally and enquired about my booking status. They said that the cylinder allotted to me was given to someone. They apologized to me and said that your booking cylinder had been wrongly sent to others.

Problems with the agency:

1. While booking gas cylinder through phone they did not pickup the phone call and did not respond to the customer.

2. Cylinder is illegally sold to someone other than consumer.

3. They do not keep the stock (gas cylidner) always. But they sold the cylinder with higher price.

4. The cylinder filling place is 3km away in my city. They easily say to go and fill it your cylinder.

I strongly condemn this type of malpractice please take necessary action to them and send reply to me. If you want any further enquiry Please contact me.


Mobil No: [protected]
Mail ID: [protected]@gmail.com

Thanks
T.Ayyavu
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

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tke necessary action

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